Manager, Software Engineering (Developer Experience)

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including Video-Based Safety Vehicle Telematics Apps and Driver Workflows and Equipment Monitoring. As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is seeking an experienced Engineering Manager to join our growing Developer Experience this role you will lead the Operational Excellence and Release Management teams responsible for building and scaling the core tooling that powers Samsaras Connected Operations Cloud.

This work sits on the critical path of both product velocity and customer experience. Every Samsara customer depends on the reliability performance and safety of our platform and every engineer and product manager relies on your teams systems to build deploy and operate services with confidence.

Your team will define and deliver the visibility metrics and control planes that enable engineering teams to understand service health detect issues early and continuously improve reliability. You will also own the release infrastructure and workflows that ensure features are shipped safely predictably and at scale.

We lean heavily into automation and actively champion AI-native development. You will drive the adoption of intelligent tooling and autonomous workflows that reduce manual effort accelerate iteration and improve system resilienceembedding AI into how engineers build test release and operate software across the company.

As Samsaras infrastructure and product surface area continue to grow you will drive the standardization of tools frameworks and best practices across the companyraising the bar for operational excellence and ensuring a consistent high-quality experience for both our customers and internal builders.

You should apply if:

• You want to impact the industries that run our world: The software firmware and hardware you build will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the worlds physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies challenges and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews collaborate with customer success and product managers and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission were all racing toward our connected operations vision and we intend to wintogether.

Click here to learn about what we value at Samsara.

In this role you will:

• Leading the engineering team shaping engineering culture and providing technical guidance
• Building infrastructure to ensure reliability of Samsaras connected operations cloud under high loads
• Developing tooling for product teams to self-service and own operation of their services and storage in responsive and cost-effective ways
• Creating abstractions for developers to understand their services health and adopt best practices to deliver the best customer experience in the industry
• Actively contributing to building the roadmap for infrastructure at Samsara
• Championing role modeling and embedding Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
• Hiring developing and leading an inclusive engaged and high performing team

Our backend is written in Golang runs on AWS and is deployed using Terraform though direct experience with these technologies is not required.

An ideal candidate has:

• Built or worked on critical production systems using AWS (preferred) or Azure/GCP
• Experience working with geo-distributed teams
• Deep knowledge of operating distributed systems at large scale and implementation best practices
• 8 years of relevant software engineering work experience
• 2 years of hands-on technical management experience
• 2 years experience building platforms and managing multiple stakeholders