Homeless Intervention Caseworker

9 months contract with a local authority

Job Purpose

• The Homeless Intervention Caseworker is a statutory role focused on early intervention homelessness prevention and crisis response for individuals and households who are homeless or threatened with homelessness.
  

Key Duties/Accountabilities

• Triage new homelessness approaches and provide timely accurate advice aimed at preventing or relieving homelessness.
  
• Conduct full homelessness assessments for eligible applicants issuing statutory notification letters in line with legislation.
  
• Make and review statutory homelessness decisions that may be subject to legal challenge.
  
• Complete and regularly update Personalised Housing Plans (PHPs) working collaboratively with applicants to agree and review actions.
  
• Take all reasonable steps to relieve homelessness regardless of priority need.
  

Essential Experience Required

• Experience working in homelessness prevention housing advice or a related statutory service.
  
• Proven experience of managing complex casework and working with vulnerable customers.
  
• Experience applying housing or homelessness legislation in a frontline setting.
  
• Experience of partnership working with internal and external agencies.
  

Essential Qualifications Required

• Strong knowledge of homelessness legislation including:
  
• Housing Act 1996 (Part 7)
  
• Homelessness Reduction Act 2017
  
• Understanding of safeguarding duties and the needs of vulnerable households.
  
• Good working knowledge of equality and data protection principles.
  

Additional information to note

• Working Hours: 37 hours per week.
  
• Priory House Monks Walk Chicksands Shefford Central Bedfordshire SG17 5TQ United Kingdom
  
• Work pattern - Officer will be expected to attend the office as per business requirement. Usually 2 days per week.
  
• We work on bi-weekly schedule.
  

The role closes on 26^th April 2026 apply ASAP.