Operations Automation Associate – Transformation Team

Process excellence skills (Lean/Six Sigma process mapping KPI/controls design root-cause problem solving). Automation delivery skills (requirements/user stories RPA/workflow concepts SQL/data analysis testing monitoring/runbooks).

As an Operations Automation Associate within the Security Services Operations (SSO) Transformation Team you promote process excellence and automation across global operations.

Job responsibilities:

Partner with global stakeholders to gather and refine business requirements; translate operational needs into technical specifications and solution designs for process automation workflow optimization and operational analytics.

Develop maintain and optimize workflows in Alteryx for data ingestion cleansing transformation and controls with a focus on performance resiliency and reusability.

Contribute to and when needed independently manage end-to-end delivery of automation projectsplanning build testing deployment documentation training and production supportusing Agile practices and Jira for backlog sprint and release tracking.

Collaborate with Intelligent Automation (IA) platforms (e.g. UiPath Alteryx) to streamline manual processes reduce risk and enhance operational controls; integrate automation solutions with upstream and downstream systems and data sources.

Establish and maintain quality checks exception handling and monitoring; proactively identify issues perform root-cause analysis and implement sustainable fixes.

Communicate complex technical concepts in clear concise terms for non-technical audiences; prepare user guides runbooks and release notes to support adoption and Business As Usual (BAU) handover.

Uphold standards for documentation code review and change management; contribute to reusable assets and best practices across the Transformation team.

Required qualifications capabilities and skills:

2 years of hands-on Alteryx experience building robust production-grade workflows for data preparation transformation and automation including performance tuning and error handling.

Working knowledge or development experience with UiPath for RPA development orchestration and integration with data workflows.

Demonstrated ability to manage projects independently end-to-end (requirements through deployment) balancing multiple priorities and timelines with strong ownership and accountability.

Experience working in Agile environments with Jira for user stories sprint planning tracking and reporting; disciplined approach to Software Development Lifecycle and Change Management in controlled environments.

Strong analytical and problem-solving skills with attention to detail; able to diagnose issues reconcile results and implement durable solutions.

Effective written and verbal communication skills; able to clearly convey technical designs trade-offs and recommendations to non-technical stakeholders and leadership.

Self-motivated with strong time management and initiative; comfortable operating in a dynamic global team with diverse stakeholders and competing priorities.

Preferred qualifications capabilities and skills:

Familiarity with Business Process Model and Notation (BPMN) workflows and other enterprise automation platforms is a plus.

Basic/Intermediate level Python.

Background in operations or financial services process transformation; understanding of operational risk and control considerations in regulated environments.

Knowledge of deployment for Alteryx and UiPath including environment promotion version control and release governance is a plus.