Life Underwriter

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Team Adviser Service Life

Working Pattern -Hybrid 2 days per week in the Vitality Sandton or Cape town time 37.5 hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

Experience in underwriting Life Critical Illness and Income protection

Excellent customer focus and making the right decision

Ability to manage workloads independently and to work as a team

What this role is all about:

At VitalityLife our UKbased life insurance business youll play a key role in supporting our core purpose: making people healthier and enhancing and protecting their lives. Working within agreed authority limits youll underwrite new and existing business across all benefits assessing medical financial territorial and vocational risks with care and integrity. Youll manage more complex cases requiring medical evidence aviation questionnaires and specialist reports while partnering closely with dedicated Key Distribution partners and advisers across multiple communication channels. Guided by Vitalitys Shared Value philosophy your work will balance robust risk assessment with a commitment to fair outcomes longterm sustainability and positive impactfor our customers our partners and wider society.

Key Actions

Build strong collaborative relationships with brokers franchise partners and internal systems teams to support the effective delivery of objectives and targets.
Apply sound underwriting knowledge and experience to make wellreasoned confident decisions ensuring all risks are appropriately assessed and balanced.
Promote the efficiency and effectiveness of underwriting systems by identifying escalating and supporting the resolution of system issues with relevant teams.
Demonstrate a strong bias for pace and execution by accurately assessing and underwriting a minimum of 50 cases per day consistently delivering timely outcomes.
Set underwriting requirements accurately and within agreed SLAs to support business objectives and service commitments.
Make underwriting decisions across Level 1 and Level 2 cases using effective judgement and problemsolving skills.
Respond to underwritingrelated queries from brokers and franchise partners delivering a high standard of service and support.
Manage underwriting production across firstpass and Level 1 (Path) work ensuring SLAs are met and workflow progresses smoothly through the system.

What do you need to thrive

Proven experience in underwriting life serious illness and income protection application.
Strong interpersonal communication skills with the ability to build trusted relationships with brokers and internal teams.
Comfortable working in a fast-paced regulated environment with a focus on quality and consistency.

So whats in it for you

Bonus Schemes A bonus that regularly rewards you for your performance
Retirement support We will match your contributions up to 5% of your salary
Health & wellbeing Discovery Medical Health Scheme
Financial protection - Life assurance income protection and short and long-term disability insurance

These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successfulin your application and join us at Vitality this is our promise to you we will:

Help you to be the healthiest youve ever been.
Create an environment that embraces you as you are and enables you to be your best self.
Give you flexibility on how where and when you work.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Give you the space to try fail and learn.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
Be there for you when you need us.
Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.

About You

About Us

Vitality South Africa plays a key role in the development and delivery of the sharedvalue insurance model within the Discovery Group. The team leads key strategic initiatives in the South African market strengthens alignment across the organisation and ensures the successful implementation of Vitalitys health and wellness addition the team provides specialised expertise cutting edge technology behavioural science and health and wellness drawing on both global innovation and local market within Vitality South Africa are dynamic and fastpaced. As such we are seeking individuals who are adaptable solutionsoriented and capable of delivering highquality sustainable value in a complex and evolving environment.

Employment Equity:

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply.

Team Adviser Service LifeWorking Pattern -Hybrid 2 days per week in the Vitality Sandton or Cape town time 37.5 hours per week.We are happy to discuss flexible working!Top 3 skills needed for this role:Experience in underwriting Life Critical Illness and Income protectionExcellent customer focus an...