Senior Infrastructure Engineer
Amsterdam - Netherlands
Job Summary
Role Overview
As aSeniorInfrastructureEngineer you will play a pivotal role in the design deployment management and optimization of both on-premises and cloud-based infrastructures.You will ensure a secure reliable and scalable IT environment that meets the needs of modern enterprises.
You will manage incident resolution break-fix activities and change implementation in line with ITIL best practices ensuring seamless service delivery for our global clients. Acting as a senior escalation pointyoullprovideexpert guidance mentor junior engineers and collaborate closely with cross-functional teams to drive operational excellence.
With a blend of technical depth and communication skills you will bridge the gap between infrastructure and service deliveryensuring business continuity enhancing client satisfaction and driving continuous improvement across complex environments.Youllbe part of a technically strong collaborative and knowledge-driven team where initiativeexpertise and innovation are highly valued.
Key Responsibilities
As you step into this role you will be expected todemonstratehands-onexpertisein deploying configuring andoptimizingcomplex infrastructure environments acrossvirtualizedand cloud platforms.
You willleverageindustry-leading tools automation frameworks and ITIL best practices tomaintainthe highest levels of operational efficiency reliability and service continuity seamlessly adapting to dynamic client environments. Your analytical mindset will ensure that all solutions are secure resilient and scalableanticipatingfuture challenges and aligning infrastructure evolution with business growth.
A strong attention to detail and a passion for continuous learning will enable you to stay ahead of emerging technologies and infrastructure trends ensuring that the environments you manage remain modern efficient and future-ready
Design & Optimization:Design implement andmaintainhybridandinfrastructure solutions across on-premises and Azure environmentsleveragingtechnologies such as Active Directory Active Directory Certificate ServicesNetwork Device Enrollment Service Citrix Virtual Apps and DesktopsandExchange. Ensure scalability performance and resilience through proactive capacity planning and optimization.
Incident & Change Management:Lead break-fix operations root cause analyses and change implementations in line with ITIL processes. Conduct post-incident reviews and apply lessons learned to strengthen system stability and service reliability.
Engagement & Escalation Support:Act as a trusted advisor and senior escalation point for clients providing expert support on infrastructure and Azure-related issues service requests and operational improvements.
Operations Monitoring & Performance:Maintainproactive monitoring performance tuning and incident prevention for critical infrastructure components using tools such as ZabbixandAzure Monitor. Perform advanced troubleshooting and diagnostics with tools likeLog AnalyticsWiresharkandProcMonto ensure system reliability and user satisfaction.
Collaboration & Knowledge Sharing:Work closely with global delivery teams service managers and architects to implement operational improvements and knowledge transfer.
Automation & Continuous Improvement:Develop and automate system configurations deployment pipelines and administrative processes using tools such as Azure DevOps and Ansible to enhance operational efficiency reduce manual effort and improve consistency. Drive continuous improvement through Infrastructure-as-Code (IaC) and cloud-native best practices.
Adaptability & Innovation:Stay ahead ofemergingtechnologies and evolving client requirements promoting modernization cost optimization and the adoption of scalable and resilientinfrastructure solutions.
Hybrid & Virtualization Expertise:Support and manage Windows Servers DFS WSUS and virtualization platforms such as VMware and Citrix. Contribute to integration projects involving hybrid infrastructures bridging on-premises systems with cloud-based environments.
The ideal candidate thrives in fast-paced environmentsdemonstratesinitiative andmaintainsa commitment to continuous professional this position yourexpertisewill contribute directly to the success of our clients and the global Accenture community setting the standard for managed services in the cloud.
Mentorship: Guide and support junior engineers sharingexpertiseand promoting a culture of excellence.
People:You will collaborate with cross-functional teams including system administrators ServiceManagersand project managers to ensure seamless integration and operation of cloud services for our customers. Your ability to communicate effectively and mentor junior team members will be essential in fostering a collaborative and efficient working environment.
With all our roles there is some in-person time for collaboration learning and building relationships with clients peers leaders and communities. As an employer we will be as flexible as possible to support your specific work/life needs.
Who we are
Through unmatched industry experience leading technologies from our ecosystem partners and startups and the largest delivery network in the world weprovidea powerful range of capabilities that can be tailored to our clients most complex business needs. With over 100 innovation hubs deployed around the world we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.
Technology is one of five services that make up one Accenture the others are Strategy & Consulting OperationsSongand Industry X.
Here iswhatyou willneed:
Proven experience in Windows systems administration infrastructure design and automation.
Experience in PowerShell scripting and systems automation.
Basicunderstanding ofmanaging MS Exchange and MS SQL.
Basicunderstanding of cloud architecture and cloud security principles.
Excellent communication and collaboration skills.
Excellent analytical troubleshooting and problem-solving abilities.
Familiarity with virtualization technologies including VMware and Citrix Virtual Apps and Desktops.
Experience withscripting languages or programming skills Infrastructure as Code (IaC) tools such as Bicep orTerraform.
A passion for automation:Powershell Ansible Infrastructure as a Code and other
Zabbix experience.
Certificate andsecret management.
Experience with CI/CD andworkingin a DevOps environment.
Azure Associate: Azure Administration(AZ-104).
AZ-800: Administering Windows Server Hybrid Core Infrastructure.
Bonus points:
Experience with Kubernetes for container orchestration.
ProficiencyinPython forscripting and automation.
Linuxdoes notscareyou;the world is bigger than Windows.
Azure Associate: Data Scientist (DP-100) Microsoft Power BI Data Analyst (PL300) Azure AI Engineer (AI-102).
Microsoft Certified Expert (AI-102Azure Solutions Architect(AZ-305).
VMware Cloud Foundation (VCF-9.0)
Whats in it for you
Accenture is a global company with a world-class brand and reputation. Our people are Change Makers and to support them as an employer we make five promises:
Work with flexibility in a culture based on trust
Embrace a sustainable growth mindset
Live a human-led culture of Inclusion & Diversity by caring deeply for all our people.
Lead and transform our clients with technology
Connect with our global network of 700.000 colleagues.
These promises are reflected through our excellent employee benefits including:
26 vacation days per year
Paid transport (budget for electric bicycle or car NS-Business card)
A laptop iPhone and home office setup allowance
Pension scheme Accenture shares annual bonus collective health insurance scheme
Unlimited learning: access to thousands of free courses classes and workshops.
Accenture is an equal opportunity employer. Our leaders are committed to building a better stronger and more equitable company for future generations to create positive long-lasting change. Inclusion and diversity are fundamental to our culture and core values. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our rich diversity makes us more innovative and creative which helps us better serve our clients and our communities.
Our position as partner to many of the worlds leading businesses organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for all. Please let us know if you require reasonable accommodation to enable your participation in the recruitment process by emailing We will be happy to assist you.
Please send us your CV in English.
What we believe
About Accenture
Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability. Our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities.Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status sexual orientation gender identity or expression marital status citizenship status or any other basis as protected by applicable rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities.
Required Experience:
Senior IC
About Company
About Accenture Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and ... View more