Junior Account Manager REMOTE
Cleveland, TN - USA
Job Summary
Binary Defense (BD) is seeking a talented Junior Account Manager.
OVERVIEW
Building relationships with existing client base to ensure they are engaged with their service
Ensuring your clients are getting the highest return on their investment from their service
Strategically partnering with your clients to understand their key security related business challenges and initiatives
Partnering with internal teams to manage and retain client relationships and build client loyalty
Ensuring client satisfaction retention operational efficiency and quality of service
Growing existing business with product portfolio and additional services.
Onboarding new clients and continuing to engage on a quarterly basis with business reviews.
Contributing to the sales team and customer success team for business initiatives and training support.
RESPONSIBILITIES
Working towards and achieving targets
Building relationships with senior level individuals across accounts
Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment
Planning and organizing your time effectively
Delivering customer service and passionate about delivering value to clients
Communicating a clear and concise message verbally or via email
Developing pipeline and managing sales cycle for growth within existing accounts for Tier S/1 accounts
TRAITS
Extremely Driven (Hungry) strong drive to succeed financially and otherwise
Competitive & Highly Motivated
Intellectually Curious & Coachable
Customer value driven minded
Socially adept and approachable
QUALIFICATIONS
Bachelors degree or related experience
Ability to have strong business conversations and understand business needs to align our proposition of value.
Proactively networking within their territory at local events
Able to analyze numbers to develop business plans and exceed targets with a systematic approach
Leverage sales resources including technology SDRs marketing and technical teams effectively
Strong communication skills
Creatively think through and solve problems
Handles pressure well while meeting deadlines and targets
Skill in prioritizing and triaging obligations
Attention to detail
Excellent time management and organization
Ability to be flexible in travel and change as the needs of the business evolve
About Binary Defense
Binary Defense is a trusted leader in security operations supporting companies of all sizes to proactively monitor detect and respond to cyberattacks. The company offers a personalized Open XDR approach to Managed Detection and Response advanced Threat Hunting Digital Risk Protection Phishing Response and Incident Response services helping customers mature their security program efficiently and effectively based on their unique risks and business needs.
With a world-class 24/7 SOC deep domain expertise in cyber and sophisticated technology hundreds of companies across every industry have entrusted Binary Defense to protect their business. Binary Defense gives companies actionable insights within minutes not hours the confidence in their program to be resilient to ever-changing threats and the time back that matters most to their business.
Binary Defense is also the Trusted Cybersecurity Partner of the Cleveland Browns and partners with PGA TOUR players. For more information visit our website check out our blog or follow us on LinkedIn.
Binary Defense offers competitive medical dental and vision coverage for employees and dependents a 401k match which vests every payroll a flexible and remote friendly work environment as well as training opportunities to expand your skill set (to name a few!). If youre interested in joining a growing team with great perks we encourage you to apply!
Required Experience:
Manager
About Company
Binary Defense combines the right people, processes, and technologies to deliver world-class MDR across endpoint, network, cloud, and more.