Sales Enablement Specialist, Amazon Supply Chain Services

We are looking for a detail-oriented operationally excellent Content & Program Manager to join our Sales Enablement this role you will serve as the content operations and program execution backbone for two high-priority workstreams: ASCS (Amazon Supply Chain Solutions) and MCCF (Multichannel Commerce & Fulfillment). You will own the systems processes and programs that keep our enablement content current accessible and impactful and ensure our certification and field feedback programs run smoothly at scale. This role sits at the intersection of content stewardship knowledge management and program operations. You will partner closely with two Tech Trainers to coordinate content updates manage our CMS offer training support and execute key programs including quarterly certifications and Voice of the Field.
Key job responsibilities


Key job responsibilities
Training & Enablement
- Distill complex supply chain and fulfillment concepts into clear concise enablement assets including quick reference guides talk tracks and objection handlers
- Design develop and deliver technical training programs for ASCS learners across CN and Intl
- Drive completion of required eLearning paths and certification programs

Knowledge Management & CMS Governance
- Own the Highspot homepage for our ASCS and MCF teams: manage layout navigation and content organization to ensure a high-quality user experience for the field
- Continuously improve CMS usability governance and operational processes through regular audits reporting metrics and content update flags
- Maintain Highspot as the single source of truth for all GTM resources replacing disparate systems (Wiki SharePoint Confluence Quip WorkDocs)
- Establish and enforce content governance standards to ensure consistency and quality across all enablement materials

Communications
- Own the Highspot homepage as the primary field-facing content hub for ASCS and MCF enablement
- Own logistics and coordination for the quarterly Voice of the Field program; partner with the Tech - Trainer to surface field themes and recommendations to GTM leadership
- Drive the MCF Spotlight newsletter and provide strategic input to quarterly certification communications

Scale Enablement processes
- Drive stakeholder alignment and milestone completion for our ASCS learning programs
- Design maintain and continuously improve the async content pages for such as non-US ASCS pages and new hire resources to scale US enablement content


- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience working within a high-growth technology company
- Experience using Microsoft Excel to manipulate and analyze data
- Experience designing and developing training content including instructor-led materials job aids and other resources
- 2 years of Go-To-Market Business Development Sales or Consulting experience
- Experience managing multiple projects and meeting aggressive deadlines

- 2 years of supply chain experience
- Experience working with a Content Management System (e.g. Wordpress Drupla Joomla etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 88100.00 - 154100.00 USD annually