Revenue Operations Manager Americas

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate ambitious growth plans and an inclusive and outcomes-driven culture.

Exclaimer is a high-growth SaaS company with 300 colleagues across the UK US Europe and Asia-Pacific. We promote a people-first culture built on fairness inclusion psychological safety and continuous learning. As we evolve into a multi-channel platform for branded business communications we offer employees the opportunity to shape the future of global communicationwhile growing their careers in a culture where curiosity creativity and accountability thrive.

Were officially Great Place To Work Certified

Exclaimer has been recognised by Great Place To Work for our culture of collaboration trust and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA

About the opportunity

WhatYoullBe Doing

Business Partnering & Strategy

• Act as a trusted advisor to Americas Sales and Channel leadership helping shape territory planning forecasting and performance strategy
• Partner with Marketing to improve end-to-end funnel performance and handoffs
• Bring structure and clarity to ambiguous problems translating business needs into operational solutions
• Challenge stakeholders constructively and ensure decisions are data-driven

Planning Forecasting & Performance

• Support quota setting territory design and capacity planning
• Own reporting and dashboards to track pipeline conversion and attainment
• Identifyrisks and opportunities in the funnel and proactively recommend actions
• Helpstandardiseforecasting processes and improve predictability

Process Design &Optimisation

• Design document and continuously improve GTM processes including lead management pipeline management deal stages and handoffs
• Ensure processes are scalable clearly understood and consistently followed
• Reduce friction in the sales cycle andeliminateinefficiencies

Systems & Tooling

• Partner with Business Systems andBizOpsteams to ensure Salesforce and core systems support business needs
• Translate requirements into clearly defined tickets and work closely with system owners to drive resolution
• Identifygaps or inefficiencies in tooling and workflows and proactively recommend improvements
• Support evaluation and rollout of sales tools such as NooksCognism ZoomInfo and similar platforms
• Ensure tools are well understood adopted and delivering value to the business

Data Quality & Governance

• Maintainhigh standardsof CRM data quality structure and hygiene
• Implement processes to improve data accuracy and completeness
• Support initiatives such as account hierarchies segmentation and territory alignment

Reporting & Insights

• Build andmaintaindashboards that provide clear actionable insights
• Go beyond reporting by interpreting data and explaining performance drivers
• Act as the go-to person for understanding what is happening in the business and why
• Support leadership with analysis for QBRs planning cycles and strategic decisions

Cross-Functional Alignment

• Work closely with EMEARevOpsand global teams to ensure consistency in processes and definitions
• Contribute to global initiatives such as system migrations data models and governance frameworks
• Help embed a culture of accountability where teams own their inputs rather than relying on ops as admin support

At Exclaimer were proud to offer a benefits package that reflects our commitment to supporting you professionally personally and wherever life takes you.

At Exclaimer inclusion is more than a policy - its part of who we are.

Were proud to be an equal opportunity employer and welcome applications from people of all backgrounds experiences and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity race religion nationality age gender marital status disability neurodivergence caring responsibilities sexual orientation or gender identity. Were building a culture where everyone feels they belong and can thrive and wed love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process please email the team in confidence via to let us know.