Enduser IT Support Engineer ( Dutch speaking)
Job Location:
Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Tasks
End User IT Support Engineer ( Dutch speaking)
Location: Amsterdam Netherland ( Onsite)
Full-TimePermanent
Experience Required: 5-8 yrs (Minimum)
Role Overview:
The End User Service Engineer provides onsite support for incidents problem resolution and project implementation. This role addresses technical issues that cannot be resolved remotely collaborates with global support teams and consults with local business leaders to align IT support with business needs. The engineer also drives local optimization and promotes the adoption of end-user technologies.
Key Responsibilities:
- Technical Support
- Analyses and resolves information system issues related to the desktop computing environment production applications and hardware
- Build and deploy Windows Mac or other hardware for new joiner laptops and laptop upgrades.
- Deploy other hardware requested through arranged collection in the IT dept. or set up at the users desk.
- Support and assist users with Onboarding & Offboarding process
- Support and maintain local conference and meeting room equipment
- Assists senior staff with functional tasks to support end user service projects such as software upgrades patching computer imaging network upgrades etc
Requirements
- Consult with local business and senior leadership to evaluate support requirements and execution planning.
- Maintain the Local Asset Management data and ensure the Asset Management toolset are properly updated for periodic review
- Technical support for local applications where applicable alongside other tech or business teams Technical Expertise
