Customer Service Rep Maternity Cover Swedish Speaking
Job Location:
Copenhagen - Denmark
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description:
Please note that this position is offered on a one-year fixed-term contract basis to provide maternity leave cover
Essential duties and responsibilities
You will together with your team be responsible for the Customer Service in the Swedish market. Act as a back-up for the other Nordic markets during sick leave holidays etc.
Order management in Navision through EDI CRM calls web shop and mail
Credit and claims handling
Email/phone support
Drive Additional Sales and create added value for customers.
Web shop support to customers
Work closely with our logistic partner to ensure that handling and distribution is performed according to the customer requirements.
What are we looking for
High school graduate or similar
Min. 2-3 years of work experience in Customer Service-related functions.
Fluent in Swedish spoken and written.
Advance English (understand written and verbale and can speak it with our Nordic organization)
Danish/Norwegian is a plus
Excellent communication skills structured proactive team oriented and a great drive for results.
Strong in handling conflict situations with care and understanding.
Preferably in the FMCG Industry
What can you expect from Mars & Royal Canin
Work with over 180000 like-minded and talented Associates all guided by The Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
Best-in-class learning and development support from day one including access to our in-house Mars University.
High focus on work-life balance.
An industry-competitive salary and benefits package including company bonus.
About Company
Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.
