Training and Workforce Development Manager

Title: Training and Workforce Development Manager

State Role Title:Training & Instruction Mgr II

Hiring Range: Up to $110000

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location:Central Office

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) Office of Human Resource Management is seeking a strategic and forward-thinking individual to serve as the Training and Workforce Development Manager. This position will drive agency-wide learning initiatives that directly impact workforce readiness leadership development and organizational success. DBHDS operates 12 state facilities and partners with 40 Community Service Boards to provide behavioral health intellectual disability and substance use services across the Commonwealth of Virginia. Our workforce is central to delivering high-quality care and this role supports that mission through strategic workforce development. This position will design and lead a modern competency-based workforce development strategy ensuring employees across the organization have the skills knowledge and tools to deliver high-quality care and addition this position will transform onboarding leadership development data driven insights and enterprise learning systems across the agency. This is a Central Office-based role in Richmond Virginia with collaboration across multiple facilities statewide. The role is eligible for telework up to one day per week after successful onboarding and requires regular travel across the Commonwealth to DBHDS locations. A valid unrestricted drivers license and an acceptable driving record in accordance with the Commonwealths Driver Safety Program are required.

Under the guidance and supervision of the Talent Acquisition and Workforce Director this position will:
Build and implement agency-wide training and workforce development programs.
Develop role-based competencies and career pathways.
Align training with operational clinical and regulatory requirements.
Oversee and optimize the Learning Management System (LMS).
Standardize training programs while allowing flexibility for diverse operational needs.
Enhance New Employee Orientation (NEO) and leadership development programs.
Develop training metrics dashboards and reporting tools.
Analyze workforce trends and identify skill gaps and development opportunities.
Provide actionable insights to executive leadership.
Partner with leadership facility teams HR and subject matter experts.
Support workforce planning succession planning and organizational development initiatives.
Supervise and develop training staff and LMS administrators.
Manage training vendors contracts and program performance.
Serve as a subject matter expert in training and workforce development strategy.

Minimum Qualifications

Experience in training program design workforce development or instructional design.
Experience with Learning Management Systems (LMS) and training analytics.
Strong ability to analyze and drive decisions.
Proven success leading cross-functional initiatives and partnerships.
Passion for developing people building systems and improving outcomes.

Additional Considerations

Experience using Power BI or similar analytical tools.
Experience working in public sector or healthcare environments.
Professional HR or training certifications.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

This position is eligible however not guaranteed for telework opportunities; availability hours and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration interested applicants must apply by completing the online application and/or submit a resume. However emailed faxed and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m. on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the website please contact

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: - Inquiries Only/No Submissions to include resumes.

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.