Custodial Supervisor

The Custodial Supervisor provides day-to-day leadership and oversight to the Custodial team ensuring public guest areas facilities and assigned spaces are cleaned maintained and presented with excellence consistency and attention to detail. This role supports Ridgecrests mission by creating clean healthy and welcoming environments that allow guests and team members to focus on ministry community and spiritual growth through Purposeful Hospitality.

In this role the Custodial Supervisor embodies Ridgecrests core values operating with integrity compassion and a servants heart while supporting and developing team members.

*Weekends nights and holidays required*

Responsibilities

The essential functions include but are not limited to the following:

• Supervise train and coach Custodial team members to ensure consistent cleaning standards and positive guest experiences.
• Assign daily workloads and inspect completed work in public guest areas restrooms offices and facilities to ensure cleanliness and readiness.
• Support team members in performing custodial tasks according to established schedules procedures and safety standards.
• Ensure proper use care and storage of custodial equipment tools and supplies.
• Oversee the safe operation and basic maintenance of custodial equipment including floor care machines and carpet care equipment.
• Monitor inventory levels of custodial supplies and equipment; report needs shortages or equipment concerns to the Guest Spaces Manager.
• Address guest and departmental concerns related to cleanliness or service promptly professionally and with purposeful hospitality.
• Provide hands-on support during high traffic or high-volume periods to ensure spaces are guest ready and well maintained.
• Uphold safety practices infection control standards and proper chemical handling procedures.

Consistently exemplify Ridgecrests Core Values:

• Serve One
• Cultivate Relationships
• Create Purposeful Experiences
• Make It Better

Perform other duties as assigned by the Guest Spaces Manager.

Job Requirements

• Personal affirmation of Ridgecrests Statement of Faith.
• Commitment to Ridgecrests mission and values demonstrating purposeful hospitality in leadership and service.
• Strong attention to detail with the ability to inspect public spaces and facilities thoroughly and consistently.
• Ability to lead motivate and hold team members accountable in a supportive and respectful manner.
• Effective communication skills including the ability to provide clear direction and constructive feedback.
• Strong time management and organizational skills to manage daily tasks and cleaning schedules.
• Ability to prioritize work based on guest traffic events and operational needs.
• Manage monitor and order department supplies materials equipment and cleaning chemicals responsibly ensuring proper inventory levels while operating within approved departmental budgets and Ridgecrest procurement guidelines.
• Pleasant tactful courteous and cooperative demeanor.

Qualifications

• High School Diploma or GED required.
• Previous custodial facilities housekeeping or hospitality experience required (minimum 1 year preferred).
• Prior leadership or supervisory experience preferred.
• Experience operating floor care or custodial equipment preferred.
• Valid drivers license is required.

Physical Demands and Work Environment

• Must be able to lift up to 25 pounds repeatedly and up to 50 pounds at times.
• Operate heavy equipment and machinery including floor care equipment.
• Good body mobility with the ability to bend stretch kneel twist climb and lift throughout the workday.
• Ability to work in a variety of indoor facility environments.
• Work will include standing and walking on concrete or hard surfaces for extended periods.