Restaurant Manager (Origin Grill)

At ShangriLa Singapore we are a heartwarming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour as kin as family. We strive to be the preferred employer by providing great benefits a tranquil and sincere working environment worklife balance and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt ShangriLa Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings including familythemed rooms supported by dedicated familyfocused amenities.

We are looking for a Restaurant Manager (Origin Grill)to join our team!

Job Responsibilities

• Oversee the daytoday operations of Origin Grill ensuring exceptional service standards and guest experience.
• Lead supervise and motivate the restaurant service team to deliver consistent highquality service.
• Ensure all guests receive a warm welcome and personalised dining experience aligned with ShangriLa standards.
• Work closely with the culinary team to ensure food quality presentation and timely service.
• Manage reservations seating plans and table turnover to optimise guest satisfaction and revenue.
• Ensurecompliance with service procedures brand standards and grooming guidelines.
• Monitorand manage labour costs scheduling and manpower planning effectively.
• Oversee inventory ordering and stock control for restaurant supplies and beverages.
• Handle guestfeedback and complaints professionally ensuring timely resolution and recovery.
• Ensure strict adherence to hygiene safety and cleanliness standards within the restaurant.
• Support marketing initiatives promotions and special events to enhance restaurant performance.
• Prepare operational reports and work closely with management to drive continuous improvement.

Job Requirements

• Minimum 5 years in a restaurant management role.
• Strong experience in managing upscale or finedining restaurant operations.
• Excellent leadership and peoplemanagement skills.
• Strong understanding of service excellence wine knowledge and guest engagement.
• Proven ability to manage budgets labour costs and operational expenses.
• Ability to perform in a fastpaced highpressure hospitality environment.
• Strong communication and organisationalskills.
• Good knowledge of hygiene safety regulations and service compliance standards.