IT Support Technician
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Job Location:
Chantilly, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Title:
IT Support TechnicianBelong. Connect. Grow. with KBR!
KBRs National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security this role you will provide end-user IT support that enables daily operations and mission success.
Why Join Us
- Innovative Projects: Support IT environments that enable mission-critical work.
- Collaborative Environment: Be part of a team that values responsiveness teamwork and customer service.
- Impactful Work: Ensure users have reliable secure access to the tools they need.
Key Responsibilities
- Provide desktop peripheral and user access support for office personnel resolving hardware software and connectivity issues.
- Install configure and maintain desktop systems laptops printers and standard business applications.
- Administer user accounts permissions and access controls in accordance with IT policies and security requirements.
- Respond to service desk tickets diagnose technical problems and resolve or appropriately escalate issues.
- Track IT assets support equipment moves and upgrades and maintain accurate inventory records.
Qualifications
Required
- Active TS/SCI with a Polygraph
- Bachelors degree
- Minimum of 5 years relevant experience
- Experience providing hands-on IT support in a desktop or service desk environment.
- Strong troubleshooting skills for hardware software and basic network issues.
- Working knowledge of Windows operating systems and common productivity tools (e.g. Microsoft Office).
- Familiarity with user account management permissions and directory services (e.g. Active Directory).
- Ability to communicate technical information clearly to non-technical users.
- Experience documenting technical issues resolutions and procedures.
- Ability to manage multiple support requests in a fast-paced environment.
- Attention to detail and strong customer service skills.
- Ability to lift and move equipment weighing up to 20 pounds.
Desired
- Previous experience supporting a government or defense contractor environment.
- Familiarity with basic server administration or endpoint management tools.
Work Environment
- Location: On-site
- Travel Requirements: Minimal (020%)
- Working Hours: Standard business hours
Ready to Make a Difference
Apply today and join KBR in supporting technology solutions that help enable missions that matter.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include a 401(k) plan with company match medical dental vision life insurance AD&D flexible spending accounts disability paid time off or flexible work schedules. We support career advancement through professional training and development.
Belong Connect and Grow at KBR
At KBR we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong Connect and Grow. We Deliver Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion disability sex sexual orientation gender identity or expression age national origin veteran status genetic information union status and/or beliefs or any other characteristic protected by federal state or local law.
Required Experience:
IC
