Technical Solution Implementation Consultant
Job Summary
Job Purpose:
Ricoh is looking for a Technical Solution Implementation Consultant to join our Technical Consulting Team. This is a role where you become the bridge between technology and real business problems.
Youll work directly with enterprise clients turning complex requirements into smart automated and scalable solutions using Ricohs ECM/DMS and Workflow Automation platforms. Instead of being stuck fixing bugs or writing repetitive code youll design how systems actually work in real operations just like a junior solution architect.
If youre aiming for a career in Solution Architecture Digital Transformation or Process Automation this role gives you the hands-on project exposure and multi-system experience to get there faster.
Duties and Responsibilities:
1. System Deployment & Configuration
Responsible for the installation environment setup and in-depth configuration of ECM/DMS/No-Code Platform components ensuring strict adherence to the Technical Design Document.
2. Workflow Automation Development
Utilize the solutions Workflow Designer tool to realize and implement business process flows.
Optimize processing logic to ensure smooth accurate and efficient system operation.
3. Integration & Scripting
Perform integration of the ECM/DMS/No-Code Platform with third-party systems (ERP CRM etc.) via REST API and Webhooks.
Write utility scripts (C#/.NET or JavaScript) for data processing or feature extension as required.
4. Quality Assurance & Technical Support
Collaborate with the Business Analyst (BA) to conduct Unit Tests and System Tests before handover.
Troubleshoot and thoroughly resolve technical issues during the implementation phase (UAT) and live operations (Go-live).
5. Research & Development (R&D)
Continuously update knowledge on new platform features (Cloud & On-Premises) to propose better and more optimal technical solutions for projects.
Requirements
Education
Experience
Technical Stack
Infrastructure: Basic understanding of Cloud Platforms (MS Azure GCP AWS) Windows Server and IIS is a plus.
Programming: Strong algorithmic thinking. Preference for candidates with foundational knowledge in .NET (C#) or JavaScript/JSON (for API calls and data handling).
Soft Skills & Mindset
Mindset: Careful meticulous process-compliant and highly responsible for the delivered product.
Language: Good English reading and comprehension skills for technical documentation (Good verbal communication is a significant advantage).
Benefits
Attractive salary performance bonus allowance package.
Insurance as Vietnams labor code & extra accident/medical insurance.
13th-month salary annual salary review.
Benefit in kind company trip.
o Professional Development: Receive systematic On-the-job training on the DocuWare platform and leading Low-code/No-code technologies.
o Career Advancement: Clear career path to become a Senior Technical Consultant or Solution Architect for high performers.
o Work Environment: Direct collaboration with a team of highly experienced specialists in an open culture that encourages learning and knowledge sharing.