Office Administrator

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: New
Site:  Toronto Western Hospital - Krembil Discovery Tower
Department: Altum Health
Reports to: Senior Manager - UHN Medical Solutions
Wage Range:  $28.42 to $35.52 per hour
Hours: 37.5 Hours Per Week
Shifts: Monday - Friday
Status: Permanent Full-time
Closing Date: April 30 2026

We are currently looking for an experienced Office Administrator to join the UHN Medical Solutions team. The Office Administrator is responsible for ensuring that the day-to-day operations run smoothly for both patients and staff. The Office Administrator works closely with Patient Ambassadors and Clinical Coordinators and exercises judgment and independence in the performance of administrative activities.

The principal responsibilities include:

• Maintaining electronic calendar and tracker for clinical activity
• Performing clerical functions to support clinical coordinators and patient ambassadors
• Financial reporting on collected fees and provide support for accounts receivables
• Ensuring efficient operation of the office within the scope of authority including front end management of referrals and hand-off to appropriate team members
• Modifying and maintaining electronic and paper information filing/retrieval methods systems and/or formats
• Providing functional supervision to junior clerical staff
• Performing cross-functional responsibilities and other duties consistent with the job classification as required

Qualifications :

• Completion of a recognized post-secondary office administration program at the diploma level or equivalent
• Three (3) years or more of related experience required
• Previous on-the-job word processing and spreadsheet experience required; experience working in a Microsoft Office software environment an asset
• Knowledge of private pay insurance and reimbursement processes required
• Previous supervisory experience preferred
• Experience working in a health care environment an asset
• Demonstrates cultural sensitivity and the ability to work effectively with individuals from diverse backgrounds
• Skilled at navigating sensitive financial discussions with professionalism and discretion
• Very good organizational and time management skills required
• Very good interpersonal and customer service skills required
• Very good verbal and written communications skills required
• Good knowledge of health care organizational/office practices procedures and standards required
• Ability to produce high quality work in accordance with department standards required
• Ability to maintain confidentiality required
• Ability to work well under pressure and use good judgment in assessing difficult situations required
• Knowledge of medical terminology an asset

Additional Information :

Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP  flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time