Business Officer Bookings (Leave Cover)

The Business Officer (Bookings) performs a variety of functions under the Patient Service Centre umbrella including: reception administration data entry patient pre admissions consulting suites admissions and discharge; Billing: Health Fund processing; patient scheduling; receiving and processing of maternity theatre and bed bookings and liaising with medical specialists practice managers theatre staff and other stakeholders to ensure efficient and effective use of operating time in producing a comprehensive theatre schedule that best utilises hospital resources.

We are currently recruiting for part-time fixed term (Until Feb 2027) - open to discuss a casual opportunity. 

You will be required to work across our Epworth HealthCare sites but will mainly be based at our Epworth Freemasons site (East Melbourne). 

To be successful in this role

You will be a dynamic customer service orientated business officer who takes pride and ownership in their work. Your professionalism ability to embrace flexibility and work in a changing environment will see you settle into your new role well. You care about the way you make people feel and want the hospital experience to be special for the patient family medical team and your work colleagues alike.

You will have:

• Previous demonstrated experience in a similar administration role
• Strong customer service experience
• Healthcare experience
• Accurate and speedy data entry skills
• Relationship and people management skills 

Position Description       Inherent Requirements

About Freemasons

Located in East Melbourne close to public transport and the CBD Epworth Freemasons provides a range of world-class health services. As one of Victorias leading maternity hospitals Epworth Freemasons specialises in womens and mens health services including breast and gynaecological surgery endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care and a full range of surgical services including robotic assisted surgery orthopaedics and ICU care.
Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities along with major refurbishments of patient rooms and building infrastructure.

Qualifications :

• Qualification in Customer Service (Desirable) 

Additional Information :

At Epworth its a community.

Its the sense of belonging and being part of an organisation and a team that works to make sure that every patient addition to this you will have access to:

• Epworths enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15900 pre-tax annually leading to greater take home pay 
• The largest educational scholarship program of its kind in Australia
• Reduced cost of health services for you and your family at Epworth

We welcome applicants from all backgrounds. This includes First Nations peoples people with disability mature-age and young job seekers members of the LGBTIQA community and individuals from all cultural backgrounds. We are committed to providing an equitable inclusive and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting so please know that any information you provide will be treated with the utmost confidentiality and respect.

Ready to make a difference

Sound interesting To apply click the Im Interested button to attach your CV and cover letter (as a single file). 

For more information refer to the attached position description or contact 

It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.

As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.

Remote Work :

No

Employment Type :

Contract