Operations Coordinator, Lead

Job Title:Operations Coordinator Lead

Work Place Flexibility: Onsite

Legal Entity:Entergy Texas Inc.-GTX

This position is responsible for directing scheduling training and developing Distribution Control Center Operators to ensure the safe reliable and customer-focused operation of the electric distribution system. The role entails providing leadership in daily operations emergency response and continuous improvement initiatives while fostering a culture of safety accountability and operational excellence. Additionally the responsibilities include planning scheduling drafting and executing orders for both planned and unplanned outages as well as substituting for operators or the Supervisor at the discretion of Doc Leadership

Job Duties/Responsibilities

• Direct and monitor daily activities of distribution operators to ensure safe and efficient system operations
• Ensure accurate and timely execution of switching operations and outage restoration using ADMS/OMS/DMS platforms.
• Review and validate outage data for accuracy and completeness.
• Provide active support for Distribution Operations Center (DOC) functions by performing Operator or Supervisor duties as needed particularly during peak demand periods emergencies or at the discretion of DOC Leadership.
• Design deliver and evaluate on-the-job and simulator-based training programs to enhance operator proficiency.
• Maintain training documentation and ensure compliance with internal standards and regulatory requirements.
• Mentor and coach operators to support career development and performance improvement.
• Provide day-to-day leadership and guidance to the operator team.
• Promote a culture of accountability teamwork and continuous improvement and actively contribute to safety meetings and stand-downs by reinforcing these core values and principles.
• Champion a strong safety culture by enforcing safety protocols and Human Performance (HU) and engineering tools.
• Identify and mitigate operational hazards and ensure compliance with all applicable safety regulations.
• Lead or support storm and emergency restoration efforts within assigned and neighboring areas.
• Coordinate with internal teams and external stakeholders during critical events.

• Collaborate with engineering field operations and customer service teams to resolve issues and improve service reliability.

• Communicate effectively with internal and external stakeholders to support operational goals.
• Required to participate in the rotational on-call schedule as part of the DOC leadership team.

Minimum knowledge skills and abilities required of the position

• Minimum of 7 years of professional work experience.
• Strong understanding of electric distribution systems and control center operations.
• Proficiency with ADMS OMS SCADA and related technologies.
• Excellent leadership communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong decision-making and problem-solving abilities.
• Commitment to safety customer service and operational excellence.
• Demonstrated ability to lead and influence teams drive process improvements and foster a diverse and inclusive workplace.

Minimum education required of the position

High School Diploma or equivalent

Preferred: Experience in Distribution Transmission or Substation operations.

ANSI Required: N

Any certificates licenses required: None

Functional Knowledge: Microsoft Office Safety Principles

Business Expertise Electrical Systems Control Center Distribution Systems Transmission Systems Leadership Entergy Our Expectations Open to Change.

Problem Solving Troubleshooting Customer Focus (Internal and External)

Interpersonal Skills Entergy Our Expectations Positive Attitude Trust and Respect

Working Conditions/Essential Functions/Physical Requirements

As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties

Job may change over time in accordance with business needs

Primary Location: Texas-BeaumontTexas : Beaumont
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 122848
Travel Percentage:Up to 25%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to navigate to EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test the type of test will be located under the qualifications section of the job posting. If you are invited to a test session we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and Pre-employment Testing: of questions. Also keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website numberLogon ID: entergy password: practice test (2 words).Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.