Product Operations Specialist
Job Summary
About the Role:
Grade Level (for internal use):
09The Role: Product Operations Specialist.
The Team: The Corporate Actions Data Operations team is responsible for corporate actions validation operations customer support and new client onboarding vendor management quality control and strategic support for new product initiatives. The Corporate Actions Validation Data Operations team monitors domestic and international corporate actions announcements from inception applies a stringent cleansing and enrichment process and produces validated composite corporate actions records for clients.
The Impact: This role ensures corporate actions areaccurately captured researched validated and publishedso clients can confidently notify their end-investors make investment decisions and allocate entitlements resulting from events. Your validation decisions and guidance can havesignificant monetary and risk implicationsfor downstream clients particularly when event terms deadlines and elections must be interpreted precisely. By improving data quality and responsiveness you directly strengthen client trust service performance and overall product reliability.
- High-impact market-critical workwhere your research and judgment directly reduce client risk and operational breaks.
- Deep domain exposureto domestic and international corporate actions market practices and event nuances.
- Client-facing responsibilitythat builds strong stakeholder management skills and credibility as a subject matter expert.
- Opportunities to drive changethrough process improvements quality initiatives training delivery and UAT/special projects.
Responsibilities:
- Validate and publish corporate actions composite recordsby reviewing announcements and completing required event terms key dates options and deadlines.
- Conduct in-depth researchusing issuer documentation (e.g. prospectuses/information circulars) exchanges/bulletins web sources and vendor feeds to reconcile discrepancies and confirm accuracy.
- Liaise with external parties(agents custodians banks vendors exchange officials transfer/paying agents) to obtain and confirm event specifics including reconciliation to issuer golden copy.
- Manage exceptions and riskby reviewing daily exception reports investigating breaks escalating unresolved discrepancies and ensuring timely resolution aligned to SLAs.
- Provide client supportvia email/phone by explaining decisions citing research guiding interpretation and delivering system/service enablement where needed.
- Strengthen quality and controlsthrough QC feedback procedure/control enhancements training documentation and delivery and participation in UAT/process-change initiatives with local/global teams.
Key Qualifications:
- Minimum 4 years of corporate actions experience(corporate actions professionals with 4 years may apply); experience inannouncement capture stagestrongly preferred.
- Proven ability toresearch interpret and validatecorporate actions terms and market practices across domestic and international events.
- Excellent communication and client managementskills including explaining judgment calls clearly and professionally.
- SQL knowledge is highly desirable(ability to query/validate data and support investigations).
Soft Skills:
- High attention to detailand a strong quality mindset; able to spot inconsistencies and prevent downstream impact.
- Sound judgment and intellectual curiositycomfortable working through ambiguous unique scenarios to reach defensible conclusions.
- Ownership and accountability including proactive escalation and follow-through to closure.
- Collaborative and adaptable able to work effectively across global teams stakeholders and time-sensitive workflows.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
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Required Experience:
IC
About Company
Elevate your data quality to the highest standard with S&P Global Enterprise Data Management - EDM - to positively impact and influence every process, report and decision your organization needs to make.