Lead Generation Specialist

• Prior phone sales telemarketing or appointment setting preferred
• CRM software experience a plus
• Excellent oral and written communication skills
• Ability to multi-task and handle multiple priorities
• Mastery of Multi-Line Phones & all types of Office Equipment
• Ability to work well independently and within a team environment
• Experience using office productivity software tools like Microsoft Word Microsoft Excel Microsoft Outlook.
• High School Diploma or GED equivalent

About Us

At UniFirst were a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships every uniform product and service we offer comes with integrity commitment and hard work. Come join a team that always delivers!

This is a full-time position that offers a hybrid work environment (in the San Antonio TX office & remote)great work-life balance & competitive hourly pay plus business hours are Monday - Friday 8:00 AM - 5:00 PM with no weekends and paid Holidays.

The start date for this role is on April 27th 2026.

As a Lead Generation Specialist you will provide support to UniFirsts sales team by calling prospective customers and scheduling appointments for them to meet with a UniFirst Sales Representative. Lead Generation Specialists will receive lists of potential customers they will be responsible for cold calling. These calls will determine the overall interest of the prospective customer and assess whether or not they meet UniFirsts requirements for new service.

• Make high-volume outbound phone calls

• Clearly communicate thorough knowledge of UniFirst products to potential customers

• Place a minimum number of business-to-business calls per day to prospective customers

• Set a minimum number of appointments per day for the Outside Sales Representatives

• Qualifying the prospect to determine if the potential customer meets UniFirsts new business requirements

• Create an excellent first impression and build a quick phone rapport with key individuals as you probe for pain points and growth opportunities.

• Schedule qualified appointments for the Sales Team

• Send emails to the Sales Representative once the appointment has been scheduled

Benefits & Perks:

• 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Paid Time Off Tuition Reimbursement 30% Employee Discount Employee Referral Bonuses.

• UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14000 team partners who serve 300000 business customer locations throughout the U.S. Canada and Europe.

• We were included in the top 10 of Selling Power magazines Best Companies to Sell For list and recognized on Forbes magazines Platinum 400 Best Big Companies list. As an 80-year old company focused on annual growth theres never been a better time to join our team.