Office Manager (Client & Team Operations)
Paradise Landscaping Shelby NC
Paradise Landscaping is seeking a highly organized professional and proactive Office Manager to lead the day-to-day operations of our office and support both our team and our clients at a high level.
This is a key position within our company. The right candidate will play a critical role in ensuring smooth operations strong communication and an exceptional client experience.
We are a high-end landscape management and installation company known for white-glove service and we are looking for someone who takes ownership solves problems and helps drive the business forward.
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Compensation & Benefits
Salary: $52000 annually
Full-time (40 hours/week)
Paid Time Off (PTO)
Medical Insurance
401(k) with Company Match
Paid Holidays
Mileage reimbursement at $0.56/mile for approved travel
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Role Overview
The Office Manager is responsible for keeping the office running efficiently while supporting financial processes team coordination and client communication.
This role requires someone who is:
Highly organized and detail-oriented
Comfortable taking initiative and making decisions
Strong in communication with both clients and team members
Able to identify problems and implement solutions
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Key Responsibilities
Oversee daily office operations and administrative workflows
Manage invoicing receivables and collections follow-up
Assist with payroll processing and job costing
Maintain accurate financial and operational records
Support scheduling coordination and internal communication
Manage inventory and office systems
Identify inefficiencies and implement improved processes
Help maintain a professional organized and high-performing office environment
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Qualifications
23 years of office management or similar experience
Strong proficiency in Microsoft Office (Excel Word Outlook)
Excellent organization time management and multitasking
Strong communication and interpersonal skills
High level of accuracy and attention to detail
Ability to work independently and take ownership
Proven problem-solving ability
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Requirements
High School Diploma or equivalent
Valid drivers license and insurable record
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Preferred
Experience in the landscape construction or service industry
Bookkeeping or accounting experience
Experience with CRM or operational systems (Aspire a plus)
Bilingual (English/Spanish) is a plus
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Who You Are
You take pride in being dependable and organized
You solve problems instead of waiting for direction
You communicate clearly and professionally
You can handle multiple priorities without getting overwhelmed
You care about doing things the right way
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Why This Role Matters
This position directly impacts:
Team efficiency
Financial accuracy
Client experience
The right person in this role will help Paradise Landscaping continue to grow while maintaining the high standards we are known for.
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Additional Notes
Responsibilities may evolve as the company grows. We are looking for someone who is adaptable and ready to grow with us.
About Paradise Landscaping
Paradise Landscaping was founded in 2008. From day one our goal has been to be a leader in landscaping services with a focus on quality of service and quality products. As a full service landscape design build and management contractor our skilled professionals have the knowledge to serve any landscape need.
With every project we complete and property we service we solidify our reputation for quality communication and beautiful landscapes.
Careers
In addition to being a leader in the industry we are also in the business of building a great collaborative and hardworking team. This is important to the success of our brand as well as the happiness of our clients.
We are looking for Horticulture Agriculture and Green Industry business and trades experts who will be leaders with a strong work addition those leaders will set the bar high and work together as a team to achieve our goals.
Our organization is a great place to grow learn and make a difference in yourself your family and the community!
About Our Team
At Paradise Landscaping were big on our team and community. We have an outdoor fireplace and wood fired pizza oven at our facility where you will often find our team gathered for fellowship and a treat after a rewarding day. We believe in treating every employee with respect and dignity and giving each employee the opportunities they deserve to succeed. Our management structure is engaging and empathetic. We want to work with you not over you to help you grow to be the best you can be. When you leave work you can feel proud of your work and empowered by your team. We have a culture of hard work where it is rewarding to see the results of your efforts and the joy you bring to our clients.