Influencer Platform Manager

Job Description:

Dentsu Creative is a global creative agency network built to unlock exponential growth for clients through Transformative Creativity a unifying force that drives innovation across people businesses and society. Launched in June 2022 it operates in over 145 countries and is fully integrated with dentsus Media and CXM capabilities to deliver seamless end-to-end solutions worldwide. Guided by the philosophy ofBuilding Brands for Whats NextDentsu Creative empowers brands to navigate current challenges and prepare for future opportunities crafting resilient forward-thinking strategies that thrive in an ever-evolving world.

Purpose of the Role

The Influencer Platform Manager supports the Head of Influence EMEA in managing all influencer marketing platforms tools and systems used across the region. The role ensures that markets leverage technology consistently and effectively to streamline workflows reduce operational friction and deliver impactful influencer marketing work.

This position partners closely with inmarket teams vendors and dentsu Influence leadership to maintain bestinclass platform usage drive operational excellence and continuously improve the regions influencer marketing capabilities.

What youll do

Platform Management & Governance

• Design maintain and evolve standardized systems taxonomies workflows and usage guidelines across all influencer platforms (internal and third-party).
• Oversee day-to-day platform performance including troubleshooting system configuration and process maintenance.
• Act as the primary point of contact for platform vendors managing issue resolution product escalations and API integrations.
• Coordinate and monitor product development integrations and feature rollouts ensuring progress is communicated clearly to relevant teams.
• Lead the onboarding and integration of new platforms ensuring smooth implementation and alignment with regional needs.

Enablement Training & Best Practice

• Create and maintain user documentation including process guides playbooks and onboarding materials.
• Upskill regional and inmarket teams through training sessions demos and handson guidance to support adoption and consistent usage.
• Build strong relationships with inmarket peers to support operational efficiency and best practice sharing across EMEA.

Operational Excellence & Continuous Improvement

• Support the Head of Influence in delivering solutioning workshops for internal teams and clients including planning logistics and content preparation.
• Conduct process analysis with markets to identify operational gaps and recommend improvements.
• Support the design rollout and measurement of operational management systems workflows and performance standards in alignment with dentsu Influences operating vision.
• Create and manage demo environments and test accounts to support new business pitches and internal innovation.

Cross-Market Collaboration & Stakeholder Management

• Serve as the operational bridge between dentsu Influence leadership vendors and market teams for regional platform alignment and product development feedback loops.
• Understand the needs of internal partners and clients ensuring platform usage and workflows effectively address those needs.
• Drive consistent platform adoption across all EMEA markets enabling improved delivery quality reduced inefficiency and increased speed to market.

What youll bring

• Experience with influencer marketing platforms digital ecosystems or marketing tech systems.
• Strong analytical and problemsolving skills; able to translate user needs into technical or workflow solutions.
• Experience managing technology vendors or supporting platform integrations.
• Excellent communication skills and comfort leading training demos and documentation creation.
• Highly organized operationally minded and able to work independently with multiple markets and stakeholders.
• Comfortable working in a fast-paced environment with evolving tools and requirements.

What we offer

This is a 8-month Fixed Term Contract role. The team is based from our London office on a hybrid working basis.

At dentsu weve built a benefits package that supports every chapter of your life. From companyfunded Private Medical Insurance a 24/7 Virtual GP and a generous sickpay policy to wellbeing days volunteering time flexible bankholiday swaps and great everyday perks like retail discounts gym access and tech schemes - we make it easier to live well not just work well.

Our employeeled resource groups have helped shape policies that genuinely matter: enhanced maternity paternity and carers leave extended sick leave menopause and babyloss support plus 10 fertility treatment days. Combined with life assurance income protection financial education tools and flexible savings options youll find a workplace that invests in you - your health your family your future.

About Dentsu

Dentsuis an integrated growth and transformation partner to the worlds leading organisations. Founded in 1901 in Tokyo Japan and now operating in approximately 120 countries and regions we bring together the power of a global network of leadership brands to deliver impactful end-to-end growth solutions.

Through our client promise Innovating to Impact we drive growth through integrated services across Media Customer Experience Management (CXM) and Creative. Our business transformation (BX) mindset combined with a focus on experience transformation (EX) drives sustainable growth for brands people and society.

Our commitment to innovation collaboration anddiversityenables us to continuously evolve pushing boundaries while delivering measurable impact in a fast-changing world.

Inclusion and Diversity

At Dentsu we embrace diversity and inclusion valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation benefiting our employees partners and communities.

We welcome applications from all individuals regardless of race ethnicity nationality religion gender gender identity sexual orientation age disability marital status or any other protected characteristic. Beyond recruitment we strive to create an environment where everyone feels respected supported and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process please contact us at quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-Hybrid#LI-DC

Location:

Brand:

Time Type:

Contract Type: