Training Specialist
Irving, TX - USA
Job Summary
KMS Lighthouse is adding a Training Specialist to support our growing team and clients! We are searching for a talented individual that is able to establish the teams methodologies for the training area in the organization. This includes supporting clients learning of our system and the learning for internal new hires. Youll be a strategic member of our team working closely with Delivery Support and Customer Success.
KMS Lighthouse is an industry leader in knowledge management working with Fortune 500 enterprise-level customers. If youre interested in the intersection of technology innovation and sales this is the place to be!
Responsibilities:
- Responsible for technical training delivery on the KMS Lighthouse system for clients and internal team members
- Responsible for making necessary improvements and adjustments to the training material
- Performing training for diverse populations: internal partners and customers
- Ongoing maintenance of a knowledge management system
- Coordinating with cross-functional teams and global teams
Requirements:
- 1 years of experience in training and training development
- Technology oriented with a desire to always be learning yourself
- Prior experience with SaaS is preferred
- Flexibility in working hours to support Europe and Australia training efforts
- Creative approach and excellent ability to convey visual messages through presentations and other tools
- Solid communication skills both written and verbal
About Company
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge manageme ... View more