SAP CRM functional consulting
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Gather and analyse business requirements for SAP CRM processes (Sales Service
Marketing etc.)
Configure SAP CRM modules based on client needs and best practices
Work closely with business stakeholders to design and deliver end-to-end CRM
solutions
Prepare functional specifications for custom developments and integrations
Conduct unit testing integration testing and support user acceptance testing (UAT)
Provide post-implementation support and troubleshooting
Train end-users and prepare documentation
Collaborate with technical teams (ABAP Basis PI/PO) for solution delivery
Required Skills & Qualifications
Bachelors degree in computer science Information Technology Business
Administration or related field
4-6 years of experience in SAP CRM functional consulting
Hands-on experience in at least one full-cycle SAP CRM implementation
Strong knowledge of SAP CRM modules: Sales Service Marketing.
Experience with SAP ECC integration middleware and data migration
Ability to write functional specifications and work with technical teams
Excellent communication and stakeholder management skills
Analytical thinking and problem-solving abilities
Preferred Skills
Experience with SAP S/4HANA Customer Management
Exposure to SAP Fiori and UI5 applications
Make active contribution to the development of SMF-SAP team and ITS in general
Overseeing innovation/ optimization on project within internal organization
Has experience working with multi-projects in the short period of time
Able to provide counsel for higher/ lower functions in a professional way
Knowledge of methods of data collection and analysis
Ability to understand and perform development testing on related tasks associated with
data migration and cleansing
Gather and analyse business requirements for SAP CRM processes (Sales Service
Marketing etc.)
Configure SAP CRM modules based on client needs and best practices
Work closely with business stakeholders to design and deliver end-to-end CRM
solutions
Prepare functional specifications for custom developments and integrations
Conduct unit testing integration testing and support user acceptance testing (UAT)
Provide post-implementation support and troubleshooting
Train end-users and prepare documentation
Collaborate with technical teams (ABAP Basis PI/PO) for solution delivery
Required Skills & Qualifications
Bachelors degree in computer science Information Technology Business
Administration or related field
4-6 years of experience in SAP CRM functional consulting
Hands-on experience in at least one full-cycle SAP CRM implementation
Strong knowledge of SAP CRM modules: Sales Service Marketing.
Experience with SAP ECC integration middleware and data migration
Ability to write functional specifications and work with technical teams
Excellent communication and stakeholder management skills
Analytical thinking and problem-solving abilities
Preferred Skills
Experience with SAP S/4HANA Customer Management
Exposure to SAP Fiori and UI5 applications
Make active contribution to the development of SMF-SAP team and ITS in general
Overseeing innovation/ optimization on project within internal organization
Has experience working with multi-projects in the short period of time
Able to provide counsel for higher/ lower functions in a professional way
Knowledge of methods of data collection and analysis
Ability to understand and perform development testing on related tasks associated with
data migration and cleansing
Ability to collect evaluate and analyze data to develop alternative recommendations
solve problems document workflow and other activities relating to improvement of
operational and management practices
Ability to organize data into logical formats
Ability to generate briefing papers issue papers and other management reports when
required
Knowledge understanding and experience with data integrity database construction
data management and data analysis and data cleansing principles and practices
Knowledge of Microsoft Word Excel Access PowerPoint
Ability to conduct fact-found research
The person should work independently and freely execute the general and specific roles
to achieve confirmed targets deliveries projects etc
solve problems document workflow and other activities relating to improvement of
operational and management practices
Ability to organize data into logical formats
Ability to generate briefing papers issue papers and other management reports when
required
Knowledge understanding and experience with data integrity database construction
data management and data analysis and data cleansing principles and practices
Knowledge of Microsoft Word Excel Access PowerPoint
Ability to conduct fact-found research
The person should work independently and freely execute the general and specific roles
to achieve confirmed targets deliveries projects etc
