Marketing and Sales Operations Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Asia Pacific Distribution (APD) is seeking a talented professional to join our team as Marketing & Sales Operations Consultant to drive transformation process excellence and capability building across the Asia Pacific region. This role plays a critical part in executing Marketing & Sales (M&S) priorities elevating dealer capabilities strengthening digital enablement and improving customer experience to support segment growth plans.

You will serve as a regional subject matter expert (SME) partnering closely with Distribution Directors (DDs) Marketing & Sales Operations Representatives (MSORs) Cat Digital Industry teams and dealer leadership. This is a high visibility role ideal for someone who brings strong expertise curiosity and most importantly a growth mindsetsomeone who is eager to learn adapt and continuously improve while delivering high-quality results.

What the role entails:

Strategic Planning & Governance

• Translate enterprise strategy into actionable regional M&S initiatives and drive execution with strong governance frameworks.

• Serve as the primary point of contact for Marketing & Sales operational expertise within assigned region or districts.

Marketing & Sales Capability Building

• Provide SME guidance on Differentiated Dealer Capabilities (DDC) and support capability uplift across district teams.

• Lead Sales Funnel Management (SFM) MustWins by collaborating with internal partners and industry teams.

• Support Rep Development Program (RDP) assessments and enable capability growth within district teams.

Digital Transformation & Customer Experience

• Strengthen engagement between dealers and Caterpillar stakeholders to ensure alignment on M&S digital capabilities and integration requirements for digital deployments.

• Promote adoption of digital tools marketing automation and datadriven decisionmaking to enhance customer journey and experience.

Market Intelligence & Advisory

• Stay current on industry trends emerging technologies customer behaviors and competitive dynamics.

• Advise APD internal teams by delivering insights recommendations and strategic viewpoints.

Skills to be successful in this role:

Leadership & Influence

• Ability to lead change influence without authority and build strong crossfunctional relationships.

• Able to communicate clearly and work well with stakeholders at various levels.

Consulting & Problem Solving

• Proven ability to diagnose operational issues design solutions and drive measurable improvements.

• Knowledge in sales process design optimization and bestpractice deployment.

Communication & Stakeholder Engagement

• Advanced presentation skills with the ability to simplify complex information for diverse audiences.

• Skilled in managing senior management level conversations and facilitating alignment.

Data Analytics & Insight Development

• Ability to translate data into actionable insights and strategic recommendations.

• Proficient in influencing decisions through datadriven storytelling.

Project & Change Management

• Prioritization scoping and workstream management capability.

• Demonstrated experience leading process improvements and change adoption.

Personal Attributes

• Selfstarter with strong ownership; able to work independently or collaboratively.

• Highly adaptable resilient and comfortable operating in a fastpaced environment.

Qualifications:

• Bachelors degree preferably in Marketing Digital Engineering Information Technology or similar

• 3 years of operational and marketing experience gained from a broad range of assignments requiring Dealer and/or customer contact and interactions is preferred.

Additional Info:

• Travel requirement: 30% (may increase to 50% during peak months).

• This position requires working onsite five days a week.

• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at Assignment / Relocation is not available.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage because we value your performance we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave flexi leave medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team please apply using an English version of your CV. We look forward to meeting you!

This position requires the candidate to work a 5-day-a-week schedule in the office.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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