EDI Support Analyst

Position Purpose

The EDI Support Analyst supports the efficiency accuracy and reliability of Electronic Data Interchange (EDI) processes across the Procure-to-Pay lifecycle. Working closely with the Lead EDI Analyst this role assists in vendor onboarding transaction testing documentation troubleshooting and user support to ensure seamless electronic integration with suppliers and internal systems.

The EDI Support Analyst plays a key operational role in maintaining day-to-day EDI functionality supporting vendors and internal business users and helping reduce manual processing through automation. This position requires strong analytical skills attention to detail and the ability to collaborate effectively across Procurement Accounting Operations IT and external trading partners.

Key Responsibilities

EDI Support & Procure-to-Pay Operations

• Support the configuration maintenance and monitoring of EDI integrations used within Procure-to-Pay processes.
• Assist with vendor EDI onboarding activities including requirements gathering setup coordination testing documentation and issue resolution.
• Test and debug EDI transaction sets such as 810 (Invoice) 850 (Purchase Order) 855 (Order Acknowledgement) 856 (ASN) and 823 to ensure data accuracy and reliability.
• Troubleshoot EDI errors and exceptions escalating issues as appropriate and working collaboratively to resolve root causes.
• Collaborate with vendors and internal business users to understand EDI requirements and support operational needs.

Documentation Training & Continuous Improvement

• Develop and maintain documentation job aids and process workflows related to EDI transactions and integrations.
• Provide training and ongoing support to internal users on existing EDI functionality and newly implemented enhancements.
• Gather and evaluate user feedback to identify opportunities for process improvement and automation.
• Assist in discussions related to project timelines scope and resource needs for EDI initiatives.

Vendor & Data Maintenance

• Maintain vendor-related EDI records including ship-to and ship-from locations to support accurate transaction processing.
• Support EDI activities related to branch openings acquisitions mergers and operational changes.

Direct Manager / Direct Reports

The EDI Support Analyst reports directly to the Lead EDI Analyst. This role does not have direct reports.

Travel Requirements

This position requires minimal travel. Occasional travel may be needed to support vendor onboarding or cross-functional meetings.

Physical Requirements

This role is primarily office-based and requires extended periods of computer use including sitting typing and reviewing data. Occasional lifting of up to 1015 pounds may be required. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.

Working Conditions

The EDI Support Analyst operates in a fast-paced deadline-driven environment with frequent interaction across departments and with external vendors. Hybrid or remote work arrangements may be supported based on business needs.

Minimum Qualifications

• Associates or Bachelors degree in Information Technology Business Supply Chain or a related field or equivalent related work experience.
• Experience in a customer support systems support or administrative role.
• Strong written and verbal communication skills with an emphasis on documentation and accuracy.
• Ability to analyze data troubleshoot issues and manage multiple priorities.

Preferred Qualifications

• Prior experience supporting Electronic Data Interchange (EDI) systems or data integrations.
• Experience working with large data sets using Microsoft Excel Smartsheet or similar tools.
• Experience in the distribution wholesale or manufacturing industry.
• Advanced proficiency with Microsoft Excel Visio or similar documentation and process-mapping tools.
• Familiarity with Procure-to-Pay or supply chain processes.

Minimum Education

Associates or Bachelors degree in a related discipline or equivalent related work experience.

Preferred Education

Bachelors degree preferred but not required.

Minimum Years of Work Experience

Two (2) or more years of relevant professional experience in systems support data analysis or supply chain-related roles.

Certifications

• EDI supply chain or systems-related certifications preferred
• Microsoft Excel or data analytics certifications beneficial

Competencies

1. EDI & Technical Aptitude Demonstrates the ability to learn support and troubleshoot EDI systems and transaction workflows.
2. Analytical Problem Solving Uses data and analysis to identify issues validate accuracy and support resolution.
3. Attention to Detail Maintains high standards for data accuracy documentation and process compliance.
4. Communication & Collaboration Effectively communicates with vendors and internal stakeholders to support EDI operations.
5. Organization & Time Management Manages multiple tasks and priorities in a deadline-driven environment.
6. Customer & Service Orientation Provides responsive professional support to internal users and trading partners.
7. Continuous Learning Demonstrates willingness to build EDI systems and business process knowledge.
8. Adaptability Adjusts effectively to changing business needs system updates and process enhancements.

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Job Location: SRS Distribution - McKinney

7440 State Highway 121 McKinney TX 75070-3104

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.

Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (Agency) the Company has no obligation to pay the Agency any fee for submission offer placement or any service without a fully executed contract of service covering the engagement.