Broadband Sales Specialist

Heartland REMC is seeking a motivated and customer-focused Broadband Sales Specialist to support the growth of our Heartland Highspeed Fiber this role you will be responsible for promoting and selling broadband services to both residential and commercial customers while delivering exceptional customer experience.

The ideal candidate is a strong communicator who can effectively explain the value of high-speed fiber services identify customer needs and help guide them through the installation process.

Key Responsibilities

• Promote and sell Heartland Highspeed Fiber services to residential and commercial customers
• Clearly explain and demonstrate the features benefits and value of Heartland Highspeed Fiber products and services
• Assess customer premises to determine installation requirements including wiring and equipment needs
• Coordinate and schedule customer installations as needed
• Build and maintain positive relationships with prospective and current customers
• Serve as a knowledgeable resource for customers by answering questions and providing solutions
• Accurately document customer interactions and sales activity

Qualifications :

• High school diploma or GED required
• Minimum of two (2) years of relevant experience or an equivalent combination of education and experience
• Strong communication and interpersonal skills
• Ability to explain technical products in a clear and relatable way
• Customer service and/or sales experience preferred
• Basic understanding of broadband or telecommunications services is a plus

Additional Information :

What is in it for you:

•   Family oriented workplace
•   Medical Dental and Vision insurance
•   Life Insurance
•   Short-term Disability Insurance
•   Long-term Disability Insurance
•   Sick Leave and PTO
•   Fully funded Pension
•   Traditional 401K and Roth 401K program with a company match
•   11 paid holidays

No phone calls please.  

Remote Work :

No

Employment Type :

Full-time