Infrastructure & Capital Projects Commercial Lead, COM

Youve Never Been Satisfied with Good Enough.

You want to make an impact not just manage projects but change how the world gets built. AtAccenture Infrastructure & Capital Projects youll do exactly that. Youll help develop and deliver the factories grids transit systems and public infrastructure that keep communities moving - and do it smarter safer and more sustainably than ever before.

Youll work alongside people who think big and act bold - project managers engineers technologists and strategists who blend real-world experience with digital innovation and AI. Together were transforming how capital projects are planned managed and executed creating a better way to build for the future.

Because good enough builds the here to build whats next on a team that outperforms every norm.

Visit us here to learn more aboutAccenture Infrastructure & Capital Projects

• (Internal Title: Contract Administration and Procurement VI)
  • Apply and implement expert consulting knowledge skills tools and techniques to meet the established contract commercial procurement and claims management requirements
  • Manage and set the overall direction of all assigned staff at varying levels of seniority overseeing procurement commercial and claims management activities on medium to high-complexity projects or programs
  • Set the direction for commercial management services in areas of contract administration procurement services and claims management and ensure that the work is fully supported in an integrated compliant efficient and cost-effective manner
  • Ensure commercial service activities are per the mission and goals of the contract project or program. This includes all services related to claims management
  • Develop define implement manage and own the outcomes of all short and long-term commercial management service goals and success criteria anddisseminatethem to involved parties
  • Finalize the budget and operating delivery plan for commercial services in consultation with our project or program delivery team
  • Exercise authority by managing and owning the delivery of commercial services under the contract or project portfolio per project plans
  • Manage a commercial (or combined services) team consisting of multi-firm and client resources. Leverage their diverse array of talents and delegate responsibilities
  • Proactively plan direct and execute theappropriate meansand methodsrequiredin commercial management (including claims management) to successfully achieve the commercial services offered frominceptionto completion. Recognize and implement any revisions to the approach whenrequired
  • Provide sound leadership and oversight to the commercial team members (commercial claims and administration). Recognize the strengths of each team member and build up their confidence to soundly navigate the complexities of the assigned task(s) and provide constructive feedback that can be applied to their professional growth
  • Build andmaintaina positive high-performing team culture with an openness to constructive challenge continuous improvement implementation of lessons learned and an overall right-first-time mindset
  • Manage any performance-related issues prepare sound employee evaluations coach and mentor staffidentifyopportunities to improve employee engagementreviewand approve timesheets and vacation requests etc.
  • Track and effectively communicate team performance project status commercial strategies and team performance or project deliverable concerns and proactively address and resolve matters to ensure the teams success and overall client satisfaction with the services provided
  • Manage the interface between client consultants and all associated service providers at all levels of the engagement model
  • Manage senior-level customer relationships
  • Determineand convey the human and material resourcesrequiredto complete assigned contracts and projects successfully
  • Formulate a resource allocation strategy andutilizethis to distribute work and budgets
  • Exercise authority in managing the work and controlling the delivery of commercial elements and requirements under the contract and per project plans
  • Direct track monitor and report commercial claims and procurement staff performance (including non-company resources) and ensure excellence and adherence to specified deadlines scope budget quality measures KPI etc. Address issues with corrective actions as appropriate
  • Identifyrisks and implement mitigation strategies and contingency plans
  • Evaluate commercial performance and overall effectiveness by consulting with clients and project staff
  • Develop and deliver progress reports proposals evaluations and presentations to various audiences including the project team senior executives key stakeholders and company operations
  • Manage and negotiate scope changes including the development of costs and risk assessments for review with leadership and develop change requests
  • Act as an internal quality control check for the project on the performance of all commercial items and deliverables
  • Manage any ongoing quality control issues andparticipatein andmonitorthe resolution
  • Enforce acceptable standards of workmanship in all commercial management areas through every stage of the work
  • Promote an environment that is inclusive and diverse and celebrates our differences

• WORKING CONDITIONS
  • Office-based
  • With all our roles there is some in-person time for collaboration learning and building relationships with clients peers leaders and communities. As an employer we will be as flexible as possible to support your specific work/life needs

• Minimum of 18 years of experience in Procurement Contract Administration Supply Chain Management and Claims Management
• Minimum of 5 years of experience in Commercial and Claims Management or relevant Claims experience
• Bachelors degree in relevant field of Construction Engineering Project Management Business Administration Finance Logistics or Supply Management
• Holding recognized certification in specified fields of Engineering Contracts Management Program Management Procurement Management or Project Management including PMP (Project Management Professional) Professional Engineers of Ontario (PEO) Certified Professional Contracts Manager (CPCM) Chartered Institute of Purchasing and Supply (CIPS) Certified Supply Chain Professional (CSCP) Certificate Professional in Supply Chain Management (CPSM) or equivalent

• BONUS POINTS IF YOU HAVE:
  • Expert knowledge and successful execution of Project Management methods
  • Extensive understanding of tools and metrics needed to evaluate project performance
  • Adept at taking the lead on potentially risky technical decisions related to Commercial Management services with minimal supervision
  • Effectively anticipates identifies and minimizes risks
  • Expert ability to detect and capitalize while being sensitive to others strengths
  • Demonstrated capability to supervise delegate and develop capacity
  • Tact to perceive and ameliorate conflict and tension
  • Well-versed and experienced in managing the interdependencies between technology operations and business needs
  • Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
  • Proven success in providing on-site leadership for project teams by building and motivating staff to meet project goals adhering to their responsibilities and project milestones
  • Proficiency in taking ownership and efficiently managing resources to identify solve and overcome challenges
  • Substantiated experience delivering excellent results and exceeding clients and external and internal stakeholders expectations
  • Keen on sustainability social responsibility and making a positive environmental impact
  • Professionally represent the organization at all times
  • Advanced skills in Microsoft Office
  • Mastery of Project Management software
  • Must maintain professional development to keep abreast of emerging technologies methods and best practices
  • Seasoned and capable of negotiating favorable contractual terms
  • Fosters collaborative relationships with various teams partners and clients
  • Arranges priorities and escalates competing risks to meet deadlines
  • Keen eye for detail and adept problem-solving abilitieswith a track record for meeting deadlines
  • Must have demonstrated experience relaying and receiving information (written and verbal)in a demanding multidisciplinary project environment
  • Expert ability to work collaboratively and independently on creative and analytical tasks in a structured disciplined technology-driven environment
  • Capability to lead multi-resource commercial and contracts teams
  • Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork promotion of innovation and overall excellence

WHATS IN IT FOR YOU:

Work on the largest and best projects: We advise and deliver on our clients largest most complex capital programs enabling more efficient use of capital and higher ROI.
Work with purpose: Be part of creating positive change and making the world better for our people our clients and the communities where we live and work. Embracesustainabilitywitheverythingyoudofrom how we service our clients partners and communitiestohowwe operate as a responsible business.
Work with reach: When you join us youll work with the top companies with leaders from every industry. Across 120 countries and 40 industries we work as one team with a common goalto create 360-degree value by embracing change. While our global reach is impressive youll find that our I&CP Americas team is highly accessible and collaborative.
Grow and Thrive Professionally: We invest in you. With a $1.1 billion commitment to our teams learning and development your growth is prioritized. Whether through leadership training creative problem-solving workshops or technical upskilling you have the resources to excel. Our flexible omni-connected work model also supports a healthy work-life balance adapting to both professional needs and personal circumstances.
Bring your true-self to work: Our commitment to our 775000 people from a variety of cultures beliefs and backgrounds makes us more innovative and lets you bring self to work. Be on the forefront of technology thats creating a better future for all. Learn more
Make a difference: Connect your passions and purpose with your profession with opportunities to participate in corporate citizenship Employee Resource Groups eco-actions and development-partnership projects.
Awards and Recognition: We are recognized as leaders within program management and capital project professional services having been ranked as the 7th largest program management firm by ENR (Engineering News Record). Accenture is recognized among the Worlds Best Workplaces - Ranked #10 on the Worlds Best Workplaces by Great Place to Work and Fortune.