Legal Innovation Analyst

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Snell & Wilmer is seeking a legal technologist to join the firms Innovation & AI team. The Legal Innovation Analyst is an attorney-facing role that supports the day-to-day administration adoption and continuous improvement of the firms portfolio of AI-enabled tools and related innovation initiatives.

You will support the Innovation & AI Team with management of vendor relationships and AI applications user access intake coordination and initial vetting of new AI workflow requests training and change-management efforts for attorneys and business professionals and reporting on usage spend and adoption metrics. The role works closely with colleagues in Innovation IT Attorney Talent Marketing practice groups and third-party vendors to help ensure the firms AI tools are effective well-governed and aligned with business needs.

Position responsibilities include but are not limited to the following:

• Serve as day-to-day operational support for the firms AI-enabled products and innovation initiatives.
• Provide frontline support for AI tools including troubleshooting testing issue tracking feedback collection and follow-up with internal teams or vendors.
• Monitor pilots and production use; track adoption utilization and other key metrics; and prepare dashboards summaries or reports for Innovation leadership and other stakeholders.
• Administer the firms AI tool portfolio including user provisioning seat assignments access requests group management onboarding and offboarding and license utilization monitoring.
• Manage day-to-day vendor coordination including scheduling check-ins tracking issues and enhancement requests supporting pilots and helping coordinate renewals and rollout plans.
• Develop and maintain user-facing materials including quick-reference guides FAQs templates best practices and other adoption resources.
• Support coordination of training demonstrations and CLEs in partnership with practice groups Attorney Talent and relevant committees including the Attorney Development Committee.
• Support intake for new AI workflow and use-case requests by gathering requirements documenting business goals performing preliminary triage and routing requests to the appropriate stakeholders for review.
• Support AI budget administration through license tracking spend monitoring invoice and renewal coordination and basic budget and vendor reporting.
• Stay current on legal AI capabilities and market developments and recommend process documentation or tool improvements that enhance user experience and operational efficiency

Experience and Qualifications:

• Bachelors degree in information technology business project management legal studies or a related field.
• At least 1 year of experience in a law firm legal operation legal technology legal project management role or a related analytical or professional services environment.
• Experience supporting software and tools product operations practice innovation knowledge management training and adoption business analysis or similar operational functions.
• Strong organizational and project coordination skills with the ability to manage multiple requests stakeholders and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills including the ability to translate business needs into practical workflows and explain technical concepts to non-technical users.
• Strong client-service mindset and consultative approach when working with attorneys and business professionals.
• Experience collecting organizing and reporting on operational data adoption metrics or usage trends; comfort with Excel and presentation or reporting tools.
• Demonstrated problem-solving ability sound judgment and strong follow-through.
• Ability to learn new technologies quickly and become a power user of firm-approved AI tools.
• High degree of professionalism discretion and care when handling confidential information.
• Preferred Experience and Qualifications:
  • Working knowledge of legal terminology matter workflows or practice support functions.
  • Experience with vendor management pilot coordination license administration training delivery or change-management initiatives.
  • Familiarity with AI or legal technology platforms such as Harvey Microsoft Copilot or comparable tools.
  • Exposure to low-code or no-code automation prompt development dashboarding or basic scripting and API concepts.
  • JD LL.M. paralegal certification or comparable legal training.

Snell & Wilmer offers a competitive performance-based compensation and agenerousbenefits packagestarting on your first day.The benefits package includes medical dental vision disability life insurance 401K/profit sharing paid holidays tuition reimbursement and paid time off including vacation time personal time and sick time where appropriate.Snell & Wilmer values the principles ofDiversity Inclusion and Belonging.

We are an Equal Employment Opportunity employer.

Required Experience:

IC