E-Learning Engagement & Communication Manager
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The E-learning Engagement & Communication Manager is responsible for driving awareness adoption and engagement across all digital learning initiatives. This role leads learning communication strategies and engagement campaigns to ensure platforms and programs are visible well understood and actively used by learners. Working closely with platform content creative and studio teams the role translates learning solutions into compelling learner journeys. This position plays a critical role in maximizing learning impact and ensuring digital learning delivers measurable business value.
Position Responsibilities:
Lead learner engagement and communication strategy to drive awareness adoption and completion of digital learning initiatives.
Plan and execute endtoend learning communication campaigns across multiple channels including LMS/LXP email internal platforms and events.
Partner with platform content creative and studio teams to translate learning solutions into compelling learner journeys.
Support digital learning platform adoption by guiding learners through features pathways and content discovery.
Track engagement and adoption metrics using insights to continuously improve communication effectiveness and learning impact
Required Qualifications:
710 years of experience in learning engagement internal communication learning & development or a related field.
Demonstrated experience leading communication or engagement campaigns at scale ideally in corporate or enterprise environments.
Bachelors degree in Communication Marketing Learning & Development Business or a related discipline.
No professional licenses required.
Preferred Qualifications:
Experience working with LMS/LXP or digital learning platforms to support user adoption and engagement.
Background in change communication adoption campaigns or learning transformation initiatives.
Prior people management or team leadership experience.
Strong ability to analyze engagement usage and adoption metrics to inform decisionmaking.
Experience collaborating with creative content and media teams in fastpaced crossfunctional environments.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
