Customer Service Representative
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: Braga Portugal (OnSite)
Start Date: 14 May 2026
Work Schedule
Monday to Saturday
Rotational shifts between 07:00 and 19:00
2 days off: Sunday 1 rotational day
Important Eligibility Note
These positions are for Braga and Aveiro B&M.
Candidates must already reside in Portugal specifically in or near Braga or Aveiro
No relocation package is offered
Candidates outside Portugal or far from these cities will not be considered
About the Role
We are seeking a German-speaking Customer Service Representative to join our on-site team. You will provide support to customers ensuring clarity professionalism and high-quality service during every interaction.
Key Responsibilities
Assist customers via phone email or chat offering clear and accurate information
Maintain a high level of customer satisfaction
Demonstrate problem-solving skills and effective communication
Work effectively within rotational shifts
Deliver service aligned with company standards and procedures
Requirements
Fluency in German (native or near-native)
Good command of English
Strong communication and customer service skills
Ability to work on-site in Braga
Already living in or near Braga/Aveiro (mandatory)
Compensation & Benefits
Base salary: 1010 x 14 months
Language/role allowance: 140 x 11 months
Meal allowance: 7.63 per day
Braga position bonus: 20 x 12 months
Health Insurance
Available from Day 1 (employee contribution required)
Free after 6 months of contract
