Sales Administrator Customer Experience Coordinator
Woburn, MA - USA
Job Summary
Sales Administrator / Customer Experience Coordinator
Lawless Chrysler Jeep Dodge Ram Woburn MA
Lawless Chrysler Jeep Dodge Ram is looking for a highly organized detail-oriented team member to support our sales department and ensure every customer receives a consistent high-quality experience from first contact through follow-up.
This is an entry-level role with hands-on training clear structure and strong earning potential as responsibilities grow.
What Youll Do
- Serve as the first point of contact for incoming customers (phone internet)
- Manage and track all customer communication within our CRM system
- Ensure timely and consistent follow-up for all sales leads and showroom visits
- Coordinate and distribute incoming leads to the appropriate sales team members
- Support the sales team by maintaining organized workflows and accurate records
- Greet customers professionally and create a welcoming dealership experience
- Identify gaps in communication or follow-up and proactively address them
What Were Looking For
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Comfortable using computers CRM systems and Microsoft Excel
- Reliable consistent and able to manage multiple tasks at once
- Customer-first mindset with a positive professional attitude
- Motivated to learn grow and increase earning potential
Why Join Us
- Structured training with clear expectations and support
- Opportunity to grow into higher-level roles within sales or operations
- Competitive compensation with performance-based increases
- Fast-paced team-oriented environment
- A role where your impact is visible every day
Apply Today
If youre someone who thrives on organization communication and keeping things running smoothly wed love to meet you.
Required Experience:
IC
About Company
AUTO TECHNICIANS – ALL STAR A & B TECHS / Jeep, RAM, Dodge, Chrysler WHAT’S IN IT FOR YOU! You can earn $40 to $60 PLUS per hour for our Top Producers Earn...