Job Description ::
Partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; Responsible for partnering deeply with Enterprise Technology to scope design and build the next generation of our consumer engagement infrastructure leveraging the insights and needs of the entire team as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives which includes member navigation.
Required skills:
Healthcare member strategy CX UX Research Technology Leadership Product Management
Nice to have skills:
Claims and Clinical Strategy Omnichannel Solutions
Notes after call ::
Customer/member enablement director understands tech/data but has the ability to translate it into business need and impact. Role would be Deputy to VP who interacts with tech org and consumer experience team and is influencing tech for the org and how it evolves.
App focus/website consumer data 360 based on the info we have for the member how do they provide the best experience for them.
Job Description :: Partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; Responsible for partnering deeply with Enterprise Technology to scope design and build the next generation of our consumer engagement infrastructure ...
Job Description ::
Partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; Responsible for partnering deeply with Enterprise Technology to scope design and build the next generation of our consumer engagement infrastructure leveraging the insights and needs of the entire team as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives which includes member navigation.
Required skills:
Healthcare member strategy CX UX Research Technology Leadership Product Management
Nice to have skills:
Claims and Clinical Strategy Omnichannel Solutions
Notes after call ::
Customer/member enablement director understands tech/data but has the ability to translate it into business need and impact. Role would be Deputy to VP who interacts with tech org and consumer experience team and is influencing tech for the org and how it evolves.
App focus/website consumer data 360 based on the info we have for the member how do they provide the best experience for them.
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