QA Analyst

New Role. Any Visa OPT will work.

Company:
Commonwealth of Massachusetts

Location:

Quincy MA

Hybrid

2 Days

Pay:
$48/HR

Position:
QA Analyst

Job Description:

The Sr. QA Analyst will be responsible for designing building and maintaining an automation test platform that upholds high-quality standards focusing on stability reliability and clear reporting to support the HIX User Acceptance Test (UAT) teams regression testing efforts. This role involves both manual and automated testing with a strong emphasis on automation. The Analyst will collaborate closely with the UAT test lead/manager and the development team to create an automation testing strategy while also performing manual testing as needed. Additionally the Analyst will work with technical teams to maintain the testing environment identify automation opportunities and design develop and execute test cases for stub data services and web applications across the entire HIX/IES system.

JOB DUTIES (Detailed Statement of Duties and Responsibilities):

Develop and maintain test automation framework using Data driven and Page Object models for scripting and TestNG Framework for executing cases and Reports.

Develop and maintain complex automated regression test suite which includes Test Script development and execution of Test Cases for end-to-end UAT testing and automated defects and results reporting.

Work with Subject Matter Experts (SMEs) and development team to evaluate complex user requests projects and clarify objectives and functional requirements for new or modified computer programs.

Develop test cases and test scripts for new HIX functionalities and update relevant technical documentation.

Executed automation and manual testing for functional and regression testing for each cycle - check the integrity of overall functionality to ensure no new issues have been introduced.

Collaborate with cross-functional teams to ensure end-to-end testing across multiple vendor systems working within a multi-vendor environment to ensure smooth integration and interoperability of healthcare systems.

Perform end-to-end testing activities - application creation in Agent Assistor and Individual portals verifying the Eligibility Results validating MMIS XMLs and validating notices.

Perform core testing working on different eligibility screens in HIX and validating the Medicaid program determination results after application submission.

Execute regression automation scripted test case when needed through to troubleshoot issues.

Participate in the defect triage meeting and provide information about the defects by MassHealth UAT team to Optum and Hcentive.

Participate in cross team test case scenarios reviews.

Support adhoc scenarios requested by business. Provide necessary support to system integrator vendors when they have questions about defects logged.

Participate in HIPAA training sessions and CMS training.

Log and maintain update the defect information in the defect management tool ALM.

Provide expertise in testing within complex healthcare IT systems specifically focusing on Medicaid CHIP and eligibility/enrollment systems in a modernized cloud-based environment.

Stay up to date with the latest testing methodologies and tools and ensure the team is following industry-standard practices including the use of Jira ALM and SharePoint.

Work with the Test Manager to define and optimize testing strategies ensuring all testing activities align with the projects goals and timelines.

Ensure testing environments/Configurations are properly set up for various healthcare system components including legacy systems and newly integrated platforms to verify compliance and integration.

Report technical test results and issues clearly and concisely to the Test Manager through emails MS Teams and meetings. The QAA will bring deep technical knowledge experience with multi-vendor and integrated healthcare environments and expertise in testing complex eligibility and enrollment systems to support for Integrated Eligibility & Enrollment System (HIX). This role requires an individual with a strong understanding of healthcare systems cloud environments and cross-system integrations along with the ability to work efficiently in a fast-paced evolving environment.

Required Skills:

Fundamental knowledge of AWS and Azure.

Broad knowledge of testing approaches and techniques for certifying software acceptance.

Highly analytical with the ability to independently analyze test results and make decisions.

Experienced in reviewing work from business analysts and subject matter experts to ensure welldefined requirements.

Strong troubleshooting and problem-solving skills.

Excellent verbal and written communication skills.

Ability to thrive in fast-paced evolving environments especially in large-scale system modernization projects.

Strong MS Office skills including MS Project.

Experience working with JIRA or similar management tracking tools.

Experience with eligibility systems and healthcare standards (e.g. Medicaid CHIP ACA).

Strong understanding of Quality Assurance methodologies and practices.

Proficient in SQL and working with databases for data validation data integrity checks and query testing. Ability to analyze requirements identify gaps and create robust test cases.

Experience in cross-browser and cross-device testing (e.g. Chrome Firefox Safari EDGE mobile devices). The ideal candidate will bring strong technical expertise in cloud-based systems healthcare IT and integrated testing with a focus on system integration defect management and collaboration in multi-vendor environments.

Preferred Skills:

AWS Certifications.

Experience working with Selenium/Playwright or other automation tools.

Experience with automation and executing automated test cases.

Familiarity with cloud-based testing tools and environments.

Experience with Agile or Scrum methodologies.

Knowledge of healthcare compliance regulations (e.g. HIPAA HITECH).

Experience with integration testing in multi-vendor environments.

Experience working with modern eligibility and enrollment systems.

Familiarity with testing in healthcare IT systems (e.g. Medicaid CHIP ACA).

Education and Certifications:

Bachelors degree or higher in Computer Science University degree or equivalent experience.

Five years of experience in black-box white-box functional smoke and regression testing.

Prior experience in healthcare or government setting desired.