Order to Delivery Transformation Manager Global Business Solutions

Job Description

Our GBS Transact-to-Deliver team is reshaping the future of vehicle pricing incentives and billing at General Motors. We aim to strengthen GMs go-to-market capability with centralized integrated processes and technology that deliver real-time insight into sales and profitability.

We are seeking a transformational leader that can manage large-scale projects and bring forward innovative solutions as we design and build out the future state. This is a high visibility role that requires extensive communication and coordination across our business and IT partners.

This role encompasses the following key focus areas:

Team Leadership

Lead and develop a high-performing team of analysts and project leaders

Provide clear direction coaching and feedback to support team growth and readiness for future roles.

Strategy & Design

Oversee development of a future state strategy and design (process flows and key design decisions)

Look across global landscape to ensure processes and systems hold together across planned projects & releases

Delivery

Oversee the development of IT requirements RICEF objects test cases and acceptance criteria

Oversee all testing and defect resolution

Support technology deployment cutover and hyper-care activities

Stakeholder Alignment & Change

Collaborate cross functionally with executive leaders across Sales & Marketing Finance Controllership Global Business Solutions and IT

Ensure business teams are aligned to support projects and interlocks

Contribute to change management activities with impacted stakeholders

Develop business training and facilitate sessions for impacted stakeholders

Integrate with data governance team to ensure data quality controls and ownership

Basic Required Skills:

Undergraduate degree in business related field (Finance Accounting Information Systems or equivalent experience)

7 years of related business project management or transformation experience

Experience delivering SAP-based solutions

Results oriented work style with the ability to drive transformation and change

Collaborative and interactive approach to problem solving

Strong project management skills (scope timeline risk and stakeholder management)

Strong facilitation skills to drive alignment across senior stakeholders.

Clear and logical critical thinking skills

Outstanding verbal and written communication skills including the ability to interface effectively with all levels of management.

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the Global Tech Center HQ Warren Mi three times per week at minimum or other frequency dictated by the business

Relocation: This role is NOT eligible for relocation benefits

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g. H-1B OPT STEM OPT CPT TN J-1 etc.)

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About GM

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Why Join Us

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