Service Manager Edmonton, Callingwood

Fountain Tire Callingwood (Street NW) is searching for a friendly and knowledgeableService Managerto manage the operations of the service department to drive productivity quality assurance and to promote a high level of customer satisfaction.

Whats in it for you

• Competitive compensation
• We take care of you and your family with our impressive health dental and vision benefits
• A retirement savings plan with company matching to help you achieve your financial goals
• We will develop your skills and certifications with our excellent training
• Regular day shifts with the opportunity for money-makingovertime
• Save your money with our staff discounts on tires parts and mechanical services at all Fountain Tire locations
• The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
  
  

As a Service Manager your duties will include:

• Overseeing and managing mechanical and tire services
• Setting quality standards and maintaining thequality of all shopactivities
• Ensuring completion of shop maintenance and repair work
• Addressing customer complaints and inquiries in a courteous professional manner
• Advising techniciansof work that must be completed
• Ensuring technicians compliance with company standardsregardingquality safety and customer service
• Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees suppliers and customers
• Maintaining the cleanliness of the shop
  
  

Our ideal candidate has/is:

• 3-5 years experience as a Service Manager Service Advisor providing Service Estimation or Automotive Service Technician
• Knowledge of mechanical services
• Effective leadership skills with a strong focus on operations and business processes
• High level of integrity and accountability
• A customer service focus
• Ability to develop and maintain effective relationships with team members and customers
• Strong communication and interpersonal skills
• Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
• Flexible patient and calm when working with tight schedules
  
  

Interested and qualified Please apply on-line or in-store today.