Program Trainer

This posting is for Internal Crisis candidates only

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What we offer

As a community-based agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

Were looking for a full-time contract Program Trainer to support our Crisis team! The Program Trainer will be responsible for supporting the Team by designing delivering and managing onboarding and training programs for new hires as well as refresher training for existing team members. This includes creating sustainable training resources monitoring progress and ensuring team members are well-equipped to meet program standards.

Status: Full-time contract for 6 months. Mondays-Fridays 9am-5pm with flexibility for some evenings/weekends. Note this posting is for an active vacancy.

Base Salary: Crisis Worker salary plus $5000 per year (pro-rated to the length of the contract).

Location:60 West Drive Brampton. Due to the nature of the program this role is on-site and community based.

What you will do

• Support new Crisis Program hires in collaboration with the People and Culture team
• Develop and implement training programs aligned with evidence-based practices and organizational standards
• Monitor progress of new hires providing timely support and addressing challenges as they arise
• Create and maintain Crisis Services onboarding resources including training materials and operation guides to reflect current standards and practices
• Utilize platforms to develop long-term accessible training content for the team
• Facilitate sessions to introduce new hires to organizational culture system and standard operating procedures
• Provide input to improve and streamline the onboarding and training processes for the Crisis Team.
• Collaborate with cross functional teams such as People and Culture and IT to ensure new hires have all necessary tools resources and access
• Conduct needs assessment to identify skill gaps and develop targeted training initiatives; shadow employees and provide feedback when applicable
• Provide post onboarding follow-ups to assess the long-term success and integration of new hires into the team
• Provide ongoing support to employees post-training addressing questions offering one-on-one assistance and facilitating additional learning opportunities as needed
• Ensure all training programs adhere to company standards compliance requirements and best practices
  

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

What you need to join our team

• Post-secondary school degree or diploma in a relevant field or the equivalent in experience
• Must be a Regulated Health Professional (Registered Nurse Registered Psychotherapist or Registered Occupational Therapist) or Registered Social Worker/Social Service Worker and adhere to standards of practice as per designated college
• Minimum three years of experience working in acute mental health sector preferably in the community
• Demonstrated experience in developing and delivering training to adults.
• Experience in conducting training needs assessments and creating learning materials tailored to various learning styles
• Experience working with e-learning platforms learning management systems (LMS) or virtual training tools
• Strong understanding of adult learning principles and instructional design methodologies
• Familiarity with training tools and technologies including e-learning platforms video conferencing software and presentation tools
• Skilled in delivering engaging and interactive training sessions for diverse audiences.
• Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Openness to operate from an anti-racist anti-oppressive 2SLGBTQ affirming and intersectional framework
• Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc.
• Fluency in a second language including ASL (American Sign Language) is considered an asset
• Valid Canadian drivers license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to apply: Monday April 20th at 4:00PM

At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the everything we do we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages genders cultures and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to First Nations Inuit Métis and Urban Indigenous (FNIMUI) populations ethno-racial communities people with disabilities *2SLGBTQIA communities women and gender diverse people low-income communities those with a personal lived or living experience navigating mental health substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA (Two-Spirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

Required Experience:

Manager