Vendor Relationship Manager Evernorth
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Job Location:
Chattanooga, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield CT Chattanooga TN Denver CO St Louis MO or Scottsdale AZ.
Network Operations Manager/Vendor Relationship Manager
Role Summary
This position focuses on supportingprovider data accuracy vendor relationships and requires strongexpertiseindirectory compliancedata accuracy analytics and external client engagement. The role demands end-to-end ownership of the analysis planning and execution phasessurrounding Lexis Nexisand other provider data accuracy vendors ensuring seamless coordination across internal and external stakeholders.
Key Responsibilities
Participates inthe end-to-end processesforprovider data accuracy vendor(s)such as LexisNexis frominitialanalysis through execution and post-implementation support.
Serves as a liaison between internal teams external clients and provider partners to enhance the provider experience and ensure high-quality network administration.
Navigates organizational structures toidentifyand implement effective any identified issues to closure.
Responsible for partnership withCompliancefor new state lawsie:additionalattributesadditionalstates pre campaign analysisetc
AnalyzesreportsSLAsand business processes toidentifyimprovement opportunities and drive quality enhancements.
Responsiblefor oversight of Directory Compliance activities includingpre and post campaignactivities reviewing burn-down plans to ensure all activities are within each states law.
Maintains consistent communication withvendors markets and internal partners via calls emails and scorecards.
Responsibilities
Leads and supportsprovider data accuracy vendor(s)s.
Contributes to strategic initiatives byidentifyingdata collection improvements and recommending controls to ensure data accuracy.
Evaluates business processes and technologies toidentifyroot causes and recommend solutions.
Defines baseline business metrics andassessthe impact of outputs on customers.
Collaborates across departments to orchestrateissueremediation and process improvements.
Directly manage coach and develop a team responsible for Lexis Nexis relationship oversight directoryaccuracy andrelated compliance deliverables
Allocate resources effectively across vendor oversight regulatory commitments and operational priorities to meetservice levelexpectations
Foster a culture of accountability continuous improvement and operational excellence.
Communicates effectively and supports a culture of learning and cross-training.
Qualifications:
Bachelors degree or higher strongly preferred or equivalent work experience required
3 years of vendor management experience required
Knowledgeable with State Directory Compliance laws
Direct or indirect management experience preferred
Proven quantitative and analytical skills
Excellent communication skills
Provider Data experience is highly encouraged
Detail and results oriented
Ability to multitask and work competing priorities simultaneously
Self-directed works independently with minimal oversight
Functions as a team player and team leader
Strong relationship management skills
Proficient with Microsoft Word Excel Outlook and PowerPoint
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 92800 - 154600 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs click here.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Manager
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
