Primary Details

DUA Manager

Role Highlights

• London with hybrid working

• Enhance your career in an exciting and ever-changing environment

The Opportunity

We are looking for an experienced DUA Manager to join our team which is part of the Chief Underwriting Office (CUO). In this role you will ensure DUAs are written in accordance with the QBE EO Delegated Underwriting & Operational Guidelines Lloyds and applicable regulatory requirements.

This is your chance to enhance your career in an exciting and ever-changing environment by managing your own portfolio of DUAs working closely with underwriters as well as other teams across the business such as claims compliance pricing and legal.

If you enjoy working collaboratively have a strong eye for detail and want to make a meaningful impact wed love to hear from you.

About QBE

At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

• Manage a portfolio of DUAs ensuring all procedures and documentation comply with QBE European Operations Lloyds and applicable regulatory requirements.
• Apply a high standard of service support and control to all DUAs in your portfolio and recommend remedial action where necessary.
• Manage the onboarding process for new cover holders renewals and post approval changes including managing key stakeholders in the process.
• Maintain effective relationships with external stakeholders; Lloyds LMA Regulators Brokers Cover holders & Market Peers.
• Assist in the maintenance and development of DUA procedures so that they are aligned with business needs and are fit for purpose.
• Actively participate in and contribute to projects and strategic initiatives which support the achievement of business goals.
• Attend internal team meetings liaising with underwriters and other departments to ensure DUA Management operates collaboratively.
• Represent DUA Management within QBE European Operations contributing to the promotion of the team with the QBE Group.
• Keep abreast of market dynamics and demonstrate awareness to ensure our DUAs operate effectively and appropriately.

About you

• Experience in a delegated underwriting (DUA) environment ideally within underwriting management or oversight
• Strong ability to build and maintain relationships with internal and external stakeholders
• Highly organised able to manage multiple priorities accurately and at pace
• Proactive and improvementfocused contributing to the enhancement of DUA processes
• Clear and confident communicator with strong interpersonal skills
• Resilient and driven able to perform effectively under pressure

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.

• Flexible working-balancing work and life is important so our flexible working opportunities are open to allthis can include part-time job share and compressed hours.

• Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us clickRewarding our people - QBE European Operations

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner: Commercial Lines Insurer of the Year Winner: Reinsurer of the Year - QBE Re Winner: ESG Diversity Equity and Inclusion Initiative of the Year Winner: Insurance Personality of the Year - Chris Wallace Executive Director UK insurance

To learn more about our achievements clickhere

Apply now andletsmake it happen!

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.