IT Project Manager

The Enterprise Content Management Directorate is tasked with managing evolving and operating electronic document management platforms for the entire client organization. These platforms cover the complete lifecycle of digital documents from creation to destruction. We manage approximately fifteen IT assets critical to operations (24/7) collaborate with five software vendors and execute over 200 projects annually in support of priority initiatives and various business sectors.

As a Project Delivery Lead you will be responsible for the execution of "requester-pays" projectsspecifically over 150 annual projects originating from the five business sectors. These projects which are both varied and complex primarily involve Document Vaults (Documentum InfoArchive).

In this role you will take full ownership of client needsranging from scope assessment to resource planningwhile ensuring the optimization of team capacity and resource allocation. You will also be responsible for managing follow-ups and escalations controlling budgetstotaling approximately $5 million annually across multiple project codesas well as ensuring the quality of deliverables and the engagement of project contributors. The diversity complexity and volume of these projects make this a stimulating challenge offering unique exposure to client major strategic initiatives across all business sectors.

KEY RESPONSIBILITIES

• Plan deliverables for the application and technology streamsincluding project cost estimationtaking into account associated challenges complexity stakeholders and interdependencies among the Directorates various products.
  
• Proactively manage human resource capacity based on incoming projects to ensure that the necessary skills are available at the right time.
  
• Oversee project financial management by supervising resource allocations tracking budgets and ensuring that each resource is appropriately funded.
  
• Supervise and coordinate the teams involved in delivering the application and technology streams ensuring high performance quality control of work and the definition of applicable standards methods and procedures.
  
• Coordinate all deliverables in compliance with agreements budgets and timelines resolving issues and removing roadblocks while ensuring an optimal client experience.
  
• Anticipate and manage escalations by proactively communicating progress and issues to managers during monthly governance meetings.