Business Operations Internship

WHO WE ARE

Empowering Connections Inspiring Possibility

SageNet is the single accountable partner unifying connectivity and digital experiences for widely distributed enterprises. We design deploy manage and monitor critical infrastructure across thousands of locations. Our U.S.-based Network Operations Centers operate 24/7 and our national field force delivers consistent outcomes from pilot to scale.

Trusted connections guide how we work and what we build. On the networking and digital side it means reliable secure and visible systems that keep every store every screen and every customer connected. On the human side it means transparent communication collaborative problem solving and long-term partnerships with our customers teammates and communities.

With a three-decade track record in managed services SageNet boasts a long-term customer base that includes some of the nations largest retail restaurant c-store and financial brands. Headquartered in Tulsa SageNet has regional offices in Atlanta Toronto and Washington D.C.

WHAT YOULL DO

As a Satellite Business Operations Intern you will gain hands-on experience supporting satellite and network infrastructure operations that enable connectivity across distributed enterprise environments. You will work closely with operations field services and engineering teams to improve how satellite-based services are deployed monitored and maintained. You will play a meaningful role in improving satellite operations and service delivery while supporting real customer and internal initiatives.

This is a 10-week summer internship (June 2 August 6) requiring 40 hours per week of on-site this role you will contribute to real-world operational initiatives and projects that directly impact service delivery and customer experience.

Major duties and responsibilities:

• Work on supporting satellite and network operations under the guidance of experienced team members
• Support monitoring and performance analysis of satellite connectivity systems using enterprise monitoring tools
• Assist in tracking and managing satellite equipment and related network assets
• Analyze workflows related to satellite deployments maintenance and service delivery
• Identify inefficiencies in processes such as equipment allocation field dispatch and service response
• Partner with operations and field teams to gather insights and recommend process improvements
• Support documentation of satellite operations processes and best practices
• Assist in troubleshooting connectivity or performance issues under the guidance of senior team members
• Help define and track key performance indicators (KPIs) such as uptime response time and asset utilization
• Contribute to initiatives that improve service reliability and customer experience
• Prepare reports summaries and presentations for operational and leadership teams
• Complete a capstone project or final presentation summarizing key findings contributions or process improvements delivered during the internship

WHO YOU ARE

You are a detail-oriented and analytical problem solver with an interest in telecommunications satellite systems or network operations. You enjoy understanding how systems work end-to-end and are motivated to improve operational efficiency and service delivery.

Key Qualifications

• Pursuing a Bachelors degree in Engineering Telecommunications Information Systems Business Supply Chain or a related field
• Strong interest in satellite communications networking or field operations
• Analytical mindset with the ability to evaluate processes and identify improvements
• Strong communication skills including the ability to clearly present ideas and collaborate with cross-functional teams
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to work in a fast-paced team-oriented environment

Preferred:

• Exposure to networking concepts or telecommunications infrastructure
• Familiarity with process improvement methodologies such as Lean or Six Sigma
• Experience with data analysis or visualization tools such as Power BI or Tableau

WHAT YOULL GAIN

• Hands-on experience in satellite and network operations within a managed services environment
• Exposure to large-scale distributed infrastructure and field service operations
• Insight into how satellite connectivity supports enterprise customers
• Experience analyzing operational workflows and improving efficiency
• Regular mentorship and feedback through 1-on-1 check-ins with your manager
• Opportunity to contribute to real-world projects impacting service delivery and customer satisfaction
• Mentorship from experienced operations and engineering professionals

WORK ENVIRONMENT

• Work onsite 5 days per week in Marietta Georgia
• Business casual work environment
• Ability to work in a fast-paced environment and manage multiple priorities
• Positive mindset willingness to ask questions and challenge the status quo
• Ability to drive projects to completion on time
• Strong desire to work in a collaborative team-driven environment
• Fast-paced innovation-driven culture

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods
• Frequent use of hands and fingers
• Prolonged computer use

CLASSIFICATION*: Non-exempt/Hourly
POSITION TYPE: Full-time/Internship
LOCATION: Marietta Georgia
TRAVEL REQUIREMENTS: None
DIRECT REPORTS: None
SAFETY SENSITIVE: No

Ready to join a team that values trusted connections Apply now!

Equal Opportunity Employer
SageNet is committed to a skills-first approach when it comes to hiring. As such we value merit qualifications and business needs when making employment decisions. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race color sex (including pregnancy sexual orientation and gender identity) age religion national origin disability genetic information veteran or military status marital status or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination harassment or retaliation on the basis of any legally protected status.

SageNet will not discriminate against any employee or applicant because they are a disabled veteran recently separated veteran active-duty wartime or campaign badge veteran or Armed Forces services medal veteran in regard to any position for which the employee or applicant is qualified. As a federal contractor SageNet is committed to taking affirmative action to employ and advance in employment protected veterans and to treat qualified individuals without discrimination based on their status as protected veterans in all employment practices.

SageNet will not discriminate against any employee or applicant because of physical or mental disability in regard to any position for which the employee or applicant is qualified. As a federal contractor SageNet is committed to taking affirmative action to employ and advance individuals with disabilities and to treat qualified individuals without discrimination on the basis of their physical or mental disability in all employment practices. If you have a disability or special need that requires accommodation please let us know by contacting your HR representative or any member of management.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities duties and skills required. SageNet reserves the right to modify this job description at any time with or without notice. Employment with SageNet is at-will meaning that either the employee or the company may terminate the employment relationship at any time with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Required Experience:

Intern