Tech Product Platform Manager
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Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
At OakNorth were on a mission to empower ambitious businesses and the communities they serve. Since 2015 weve lent over $21 billion across the UK and US helped create more than 58000 new homes and 36000 new jobs and supported hundreds of thousands of personal savers all while driving economic growth in the markets we serve.
OakNorth has over 200 applications in use across the business AI is changing the tooling landscape rapidly and were building the structure to ensure wemake sensible well-governed choices about the tools we invest in without slowing anyone down.
Were an AI-native bank. Our teams use AI tools as standard but as AI capabilities multiply so does the risk of sprawl duplication and ungoverned adoption. We need someone to ensure that the platform underneath all of this incoherent well-managed and enabling teams to move faster not creating friction.
Today tool adoption happens organically: teams procure independently capabilities overlap and theres limited visibility into what exists across the organisation. Were building a Platform & Tool Enablement function to fix that. Not by adding gates but by creating the guardrails that help teams move faster and smarter with AI-native tools at the centre of how we evaluate adopt and govern our technology landscape.
As ourTech Product Platform Manageryoull sit within the Platform team and down the product strategy for how OakNorth discovers evaluates governs and supports its tools and platforms. Youll build the triage and assessment framework that sits upstream of formal Change Management Group (CMG)submissions create the capability map of our technology landscape and design the simplified submission process that unifies how we handle both new tool procurement and changes to existing tools all through the lens of an organization where AI is a first-class participant in how work gets done.
Were an AI-native bank. Our teams use AI tools as standard but as AI capabilities multiply so does the risk of sprawl duplication and ungoverned adoption. We need someone to ensure that the platform underneath all of this incoherent well-managed and enabling teams to move faster not creating friction.
Today tool adoption happens organically: teams procure independently capabilities overlap and theres limited visibility into what exists across the organisation. Were building a Platform & Tool Enablement function to fix that. Not by adding gates but by creating the guardrails that help teams move faster and smarter with AI-native tools at the centre of how we evaluate adopt and govern our technology landscape.
As ourTech Product Platform Manageryoull sit within the Platform team and down the product strategy for how OakNorth discovers evaluates governs and supports its tools and platforms. Youll build the triage and assessment framework that sits upstream of formal Change Management Group (CMG)submissions create the capability map of our technology landscape and design the simplified submission process that unifies how we handle both new tool procurement and changes to existing tools all through the lens of an organization where AI is a first-class participant in how work gets done.
The Role
You will:
- Own the product vision and roadmap for the Platform & Tool Enablement function delivering the triage and assessment framework capability mapping and simplified submission process as your first three workstreams
- Build and maintain a comprehensive capability map of OakNorths application estate identifying overlaps gaps and consolidation opportunities using a structured rationalization approach (Keep Invest Tolerate Replace Retire) with specific attention to where AI-native tool scan replace or augment legacy capabilities
- Design and operate the triage process for tool-related change acting as the first point of assessment to ensure submissions are complete correctly categorized and routed efficiently making governance faster not slower
- Create a unified intake process covering new tool procurement feature enablement within existing tools and enterprise-wide rollouts ensuring licensing security ownership and data considerations are handled early
- Define and embed AI-native tool selection criteria across the organisation prioritizing tools with built-in AI enablement MCP capabilities and multi-model interaction support so we can move between models without changing tools as the landscape evolves
- Partner with the IT Operations Cybersecurity AI Enablement Platform and Product Engineering Experience teams to ensure enterprise and platform enablement are aligned. You ensure the broader platform and governance context supports and doesnt conflict.
- Support the organisation by wrapping enablement around AI tools to ensure secure deployment and prevent sprawl including governance for AI tools AI-assisted code contribution controls context boundary policies and data residency requirements
Work closely with the Director of IT and Director of Platform Engineering toform the core of the Enterprise App Enablement Group providing the product and process perspective alongside lifecycle management andtechnical architecture- Develop clear practical governance documentation for both technical andnon-technical stakeholders
Define and track metrics that demonstrate enablement value: reduction induplicated tooling faster time-to-adoption improved compliance rates AItool adoption and effectiveness and reduced overhead for teamsnavigating procurement - Prove value through a pilot with one business unit or area before scalingenablement frameworks organisation-wide
About You
- 5-7 years in experience in technology product management enterprisearchitecture or technology operations ideally in an environment where youve had to bring structure to a fragmented technology estate while AIways actively reshaping it
- Think in systems not features you can see how 200 applications interconnect where capabilities overlap and where AI-native alternatives could consolidate or transform existing workflows
- Have a genuine interest in AI-native tools and how theyre changing the way organisations work youre excited about MCP multi-model interaction agentic workflows and the rapid evolution of AI capabilities and you can translate that excitement into practical governance and selection frameworks as well as new capabilities the bank can leverage
- Are skilled at building frameworks that enable rather than constrain you instinctively design for guardrails over gates and you understand that the goal is oversight not control
- Treat internal platforms and processes as products with real users you obsess over adoption run feedback loops and measure success by whether teams are better supported not by the volume of process documentation produced
- Can work across organisational boundaries with ease building trust with Product and Engineering IT Procurement Cybersecurity and business teams without direct authority over any of them and can communicate complex governance and process concepts clearly to non-technical stakeholders
- Are comfortable operating in ambiguity and building from scratch this isa function being stood up not maintained
- Measure your success in terms of business impact not process eleganceor technical complexity for its own sake
It would be an added bonus if you have
- Experience in financial services or a regulated environment where toolgovernance carries compliance implications
- Familiarity with application portfolio management approaches includingcapability mapping and rationalisation frameworks
- Exposure to AI governance frameworks relevant to regulated industries(e.g. FINOS AI Governance Framework NIST AI RMF ISO/IEC 42001)
- Experience with demand intake and onboarding governance definingreadiness criteria submission workflows and onboarding pathways fornew tools
- Familiarity with tools like Notion Jira or similar application management anddocumentation platforms
Technology
Were pragmatic and evolving fast. Today youre likely to work with:
- Microsoft 365 (including Entra ID / Azure AD) Azure and a broadlandscape of SaaS applications across the organisation
- AI coding and productivity tools including GitHub Copilot Claude Code andCursor governed through platform engineering standards and AI-assisted code contribution controls
- MCP-enabled tooling and multi-model AI architectures as these becomecentral to how teams interact with AI across the business
- Notion as the primary documentation knowledge management and internalenablement platform
- Software Asset Management and application governance tooling (e.g. Zluri)
Technical
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
OakNorth Credit Intelligence Suite transforms commercial lending, giving banks 360° views of borrowers, with deeply granular, forward-looking insight, to improve efficiencies, lower credit risk, and drive profitable growth through economic cycles. Banks lend smarter, lend faster, and ... View more
