Forward Deployed AI Engineer

About the Role

As a Forward Deployed AI Engineer youll work directly with enterprise customers to deliver custom production-ready AI solutions that solve real-world problems. Youll lead the design and deployment of intelligent agents across customer workflowsowning everything from discovery and prototyping to configuration testing and launch.

This is a fast-paced hands-on role that combines engineering customer collaboration and applied AI. You will serve as a critical link between our product and the customers needsensuring rapid value delivery and laying the foundation for long-term success.

What Youll Do

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
•  Integrate IFS Loops platform with customer systems 
• Tune agent behavior and logic to deliver measurable outcomes (e.g. lower costs increase in efficiency  fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance accuracy and user adoption
• Collaborate closely with Product Engineering and Customer Success to feed customer insights into the roadmap
• Document technical decisions and hand off stable deployments to customer engineering or support teams

Qualifications :

What Were Looking For

• 25 years of experience in a software engineering solutions engineering or ML deployment role
• Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI Hugging Face LangChain Pinecone Weaviate etc.)
• Familiarity with building LLM applications RAG systems or conversational AI workflows
• Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce ServiceNow SAP  Oracle)
• Ability to translate business problems into technical solutionsand deliver them fast
• Strong interpersonal skills; youre just as comfortable on a whiteboard with a customer as you are in code
• Bias toward action ownership and continuous learning in dynamic environments

Nice to Have

• Background in SaaS customer experience support operations or manufacturing systems
• Experience deploying AI in mission-critical environments
• Prior work with enterprise AI platforms or multi-agent orchestration

Additional Information :

What Were Offering

• Salary Range:  List $150000 to $170000 annually  bonus
• Flexible paid time off including sick and holiday
•  Medical dental & vision insurance
•  401K with Company contribution
•  Flexible spending accounts
•  Life insurance and disability benefits
•  Tuition assistance
•  Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work :

No

Employment Type :

Full-time