Operations Associate

About Krank

Krank is changing the way heavy equipment is traded globally. Kranks enterprise B2B SaaS tools range from marketplaces auction technology and AI driven inspections.

Backed by global investors and with leading international blue-chip clients Kranks quickly growing and looking for the best talent to join its team.

The Role

Were looking for an Operations Associate to work directly with the Finance & Operations Manager providing hands-on support across the full breadth of business operations. This is a generalist role suited to someone who thrives in a fast-paced environment and wants exposure to every aspect of scaling a B2B SaaS company.

Youll work across Operations Finance HR Legal and Customer Operations - building processes automating workflows and helping the leadership team execute on growth priorities. Therell also be involvement with special projects and direct access to senior management.

What Youll Do

Operations & Process

• Design document and improve operational processes across the business
• Identify inefficiencies and implement automation using no-code/low-code tools and AI
• Manage vendor relationships and procurement
• Collect analyse and report operational data to identify improvements and drive efficiency

Finance

• Assist with financial reporting forecasting and budgeting
• Process invoices expenses and support month-end close
• Liaise with external accountants and bookkeepers
• Support fundraising preparation (data rooms investor materials)

HR

• Manage onboarding and offboarding workflows
• Maintain HR records and support payroll administration
• Help develop and implement people policies

Legal & Compliance

• Manage contract lifecycle: drafting review tracking renewals
• Maintain compliance registers and documentation
• Support with ISO 27001 and GDPR compliance and its audit preparation

Customer Operations

• Contribute to product documentation and internal knowledge bases
• Support customer onboarding and building scalable sales processes
• Assist with product testing

What Were Looking For

Experience

• 3-5 years in operations business operations or a generalist role in a high-growth environment
• Exposure to at least three of: operations finance HR legal product
• Experience at a B2B SaaS marketplace or technology companies preferred
• Worked with startups and/ or has an entrepreneurial background

Skills

• Comfortable with Microsoft Office Xero and data analysis
• Comfortable using AI tools (ChatGPT Claude Copilot) to increase productivity
• Clear written and verbal communication
• Ability to context-switch and prioritise competing demands
• Nice to have experience in automation tools (Zapier Make n8n or similar) and data or reporting tools (Power BI SQL dashboards)

Attributes

• Bias for action - you solve problems rather than escalate them
• Comfortable with ambiguity and incomplete information
• High attention to detail without losing sight of the bigger picture
• Genuinely curious about how businesses operate

What We Offer

• Competitive salary
• Life insurance critical illness cover and cycle-to-work scheme
• Office based with the potential for remote working
• 25 days holiday bank holidays
• Pension contribution
• Potential for equity participation
• Opportunity to shape operations at a scaling company with enterprise clients

Krank is an equal opportunity employer. We welcome applications from candidates of all backgrounds.