DOAS Helpdesk System Analyst
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
As a Help Desk System Analyst you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users addressing technical issues troubleshooting hardware and software problems and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills effective communication and the ability to thrive in a dynamic environment.
As a Help Desk System Analyst you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users addressing technical issues troubleshooting hardware and software problems and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills effective communication and the ability to thrive in a dynamic environment.
Job Responsibilities:
- Preferred Qualifications:
- Required/Desired Skills
| Skill | Required /Desired | Amount | Candidate Experience |
|---|---|---|---|
| Strong understanding of Windows 11 Active Directory and MS O365 VPN RDP. | Required | 3 | |
| Experience troubleshooting network connectivity VPNs and IP phones systems. | Required | 3 | |
| Certifications such as CompTIA A Microsoft certifications highly desirable | Desired | 0 |
| No. | Question | Answer |
|---|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement | |
| Question2 | What is your candidate&# ;s email address | |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement | |
| Question6 | If selected for engagement your candidate will be expected to start no later than 2 weeks (10 business days) after the client&# ;s selection date Do you agree to this requirement | |
| Question7 | Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day (Monday - Friday) to work. Do you agree to this requirement |
