Office Admin Estimators
Job Summary
Job Title: Office Administrator/Estimator
Responsibilities:
Managing office administrative activities
Maintaining compliance and completing work in a timely manner
Ensuring all job files are properly audited and contain all required documentation
Managing the efficient operation and appropriate support of all business functions
Answering calls providing customer service with empathy and documenting messages
Identifying potential issues and providing effective solutions
Maintaining communication with various parties over the phone or by email
Managing and improving customer satisfaction including the resolution of complaints
Representing the Company with honesty integrity and professionalism
IT support facilitating weekly computer backups software upgrades and organization
Assist in tracking employee hours and expenses for projects
Conduct research and gather data for a variety of projects or business development plans
Utilizing specialized software for data analysis forecasting budgeting and project management
Supporting marketing efforts and continuing to grow personally and professionally in the business
Mentoring new colleagues when needed to efficiently perform all assigned tasks.
Proficient in utilizing Microsoft Office Suite
Comfortable with VOIP services and 24/7 work timings
Ability to work independently as well as part of a team
Responsibilities:
Managing office administrative activities
Maintaining compliance and completing work in a timely manner
Ensuring all job files are properly audited and contain all required documentation
Managing the efficient operation and appropriate support of all business functions
Answering calls providing customer service with empathy and documenting messages
Identifying potential issues and providing effective solutions
Maintaining communication with various parties over the phone or by email
Managing and improving customer satisfaction including the resolution of complaints
Representing the Company with honesty integrity and professionalism
IT support facilitating weekly computer backups software upgrades and organization
Assist in tracking employee hours and expenses for projects
Conduct research and gather data for a variety of projects or business development plans
Utilizing specialized software for data analysis forecasting budgeting and project management
Supporting marketing efforts and continuing to grow personally and professionally in the business
Mentoring new colleagues when needed to efficiently perform all assigned tasks.
Proficient in utilizing Microsoft Office Suite
Comfortable with VOIP services and 24/7 work timings
Ability to work independently as well as part of a team
Qualifications:
Excellent communication skills in English with the ability to work effectively with customers vendors employees and management.
Masters degree in Accounting or Engineering preferred / Any graduate
Additional qualification as an administrative assistant or cost estimator will be preferred
Proficient in utilizing Microsoft Office Suite
Compensation:
Starting monthly gross salary of 40k
Opportunity to earn a monthly bonus
Training provided with a stipend
Job Types: Full-time Permanent
Benefits:
Health insurance
Leave encashment
Provident Fund
Ability to commute/relocate:
Experience:
International voice process: 2 years experience in dealing with American clients over the phone
Strong organizational skills with attention to detail and critical thinking
Multi-tasking and navigation in a Windows environment
Willingness to learn and passion for helping others
Prior experience in International BPO/KPO specifically in US process is highly valued
Excellent verbal and written communication skills are essential for interacting with customers effectively
Ability to handle customer inquiries and resolve issues efficiently
Strong interpersonal skills to build rapport with customers and handle difficult situations calmly
Language: English (Required)
Shift availability: Night Shift (Required)
Location:- Dehradun Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Education: Bachelors (Required)
Interesed candidates can call or drop your CV -
Excellent communication skills in English with the ability to work effectively with customers vendors employees and management.
Masters degree in Accounting or Engineering preferred / Any graduate
Additional qualification as an administrative assistant or cost estimator will be preferred
Proficient in utilizing Microsoft Office Suite
Compensation:
Starting monthly gross salary of 40k
Opportunity to earn a monthly bonus
Training provided with a stipend
Job Types: Full-time Permanent
Benefits:
Health insurance
Leave encashment
Provident Fund
Ability to commute/relocate:
Experience:
International voice process: 2 years experience in dealing with American clients over the phone
Strong organizational skills with attention to detail and critical thinking
Multi-tasking and navigation in a Windows environment
Willingness to learn and passion for helping others
Prior experience in International BPO/KPO specifically in US process is highly valued
Excellent verbal and written communication skills are essential for interacting with customers effectively
Ability to handle customer inquiries and resolve issues efficiently
Strong interpersonal skills to build rapport with customers and handle difficult situations calmly
Language: English (Required)
Shift availability: Night Shift (Required)
Location:- Dehradun Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Education: Bachelors (Required)
Interesed candidates can call or drop your CV -