Test Administrator (Melbourne, Victoria, AU) (23741)
Job Summary
- providingan exceptional customer service anda secure exam deliveryenvironment.
- complying withall testing procedures and strictly adhere to company policies
- Checking and verifying candidatesidentification againsttest registration; and helping them to set up for test
- explainingthe exam proceduresand proctoring/ invigilatingcandidates while testing
- Troubleshootingwith internal departments to fixanytechnical issues
- Escalating any policy breaches immediate to relevant business personnel
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination Schedule
- Other ad hoc duties as directed
- AHigh school diploma or equivalent isrequired
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highlydesirable
- Beginner to intermediate experience in Microsoft Office (WordExceland Outlook)
- Must be able to sit forlong periodsof timeandbe able tobendandliftto 20 lbs withindependently
- Must be comfortable in a quiet testing environment hear soft voices and see details from a distance
- Detail Oriented
- Communication Skills
- Problem Solving
- Customer Focus
- Ethics and Value
Required Experience:
Unclear Seniority
About Company
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gen ... View more