Lead Frontend AI UI Engineer

We are looking for a Frontend AI UI Engineer to design and implement highly interactive intuitive and enterprise-grade UIs for our Agentic AI Platform. You will collaborate closely with the Principal AI UI Architect to deliver visual interfaces that allow users to build test debug and deploy outcome-driven reasoning agents. 

This role involves developing agent builders simulation tools dialog orchestration interfaces and multi-channel assistant deployment UIs ensuring a seamless developer and enterprise experience. 

Key Responsibilities

Agentic UI Development

• Build interactive visual editors (drag-and-drop) for agent orchestration and reasoning workflows (LangGraph visualization). 
• Implement prompt management versioning and testing interfaces for agent development.
• Develop real-time debugging tools to visualize agent reasoning traces tool invocations and dialog flows. 
• Integrate UI components with LangSmith APIs for agent observability evaluations and regression testing. 

User Simulation & Testing Interfaces

• Implement user simulation frameworks for testing agent strategies with varied personas and scenarios 
• Build A/B testing dashboards for evaluating outcome-driven strategies across agents and prompts. 
• Create UIs for multi-turn conversation playback agent state inspection and scenario-driven outcome analysis. 

Dialog Orchestration & Multi-Channel Experience 

• Develop dialog flow editors to design multi-turn conversations with branching context retention and hierarchical dialogs. 
• Build deployment interfaces to configure assistants across digital channels (chat web messaging) and voice/IVR systems

Core UI Framework & Architecture

• Collaborate with the architect to define frontend design patterns state management and modular UI frameworks. 
• Integrate frontend with backend APIs agent runtimes and real-time event streams.
• Ensure UI scalability performance optimization and secure multi-tenant design for enterprise usage. 

Collaboration & Developer Experience

• Partner with backend engineers to integrate APIs and orchestration services into the UI seamlessly. 
• Work closely with UX designers to deliver high-quality intuitive user interfaces aligned with AI/agent workflows.
• Participate in code reviews design discussions and cross-functional planning with architects and engineers. 

Please note: This is a hybrid role that will be based in San Mateo CA or Bellevue WA and requires an in-office presence three days per week (Tuesday - Thursday). 

Qualifications :

Required Qualifications

• 7 years of frontend engineering experience building complex enterprise-grade UIs
• Strong expertise in React (e.g. ) TypeScript and state management 
• Experience developing visual workflow builders or graph-based editors (e.g. React Flow)
• Knowledge of real-time UI deployment for live agent monitoring/debugging
• Familiarity with agentic AI concepts and their UI/UX requirements
• Proficiency in frontend testing performance profiling and accessibility best practices
• Understanding of secure UI patterns (SSO/OAuth2 RBAC multi-tenant UI isolation)

Preferred Qualifications

• Experience building low-code/no-code interfaces for AI or developer platforms
• Familiarity with LangSmith and agent observability tooling integration in UI workflows
• Exposure to conversational UI/UX design for chat and voice assistants
• Prior experience with real-time collaborative editing (CRDTs Yjs or similar frameworks)
• Startup or early-stage product development experience in AI-driven SaaS environments

Additional Information :

The annual base salary range for this position is $238000 - $342000. 

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.

Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

Yes

Employment Type :

Full-time