Concierge
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Concierge Salary: SGD/month Employment Type: Full-Time Permanent Location: Singapore
About the Role Our client is a full-service luxury hotel in Singapore. They are seeking a Concierge to provide exceptional personalised services to guests from travel arrangements and local recommendations to bespoke pre-arrival experiences.
Responsibilities
- Assist guests with tours golf restaurant flight bookings and travel reconfirmations
- Provide directional information shopping recommendations and places of interest
- Manage limousine bookings billing and revenue forecasting
- Coordinate pre-arrival arrangements (birthday decorations honeymoon setups etc.)
- Make reservations for theatre airlines and transportation using Singapore booking systems
- Assist guests with immigration customs and visa-related enquiries
- Handle phone enquiries mail messages Lost & Found and guest complaints
- Ensure LQA service standards and hotel grooming standards are met at all times
Requirements
- Minimum 2 years experience in the service industry
- Proficiency in Opera PMS and related hotel systems
- Fluent in English; second language an advantage
- Strong guest relations communication and interpersonal skills
- Ability to work independently and take initiative
Work Pass Eligibility: Open to Singapore Citizens Permanent Residents and valid Work Pass holders
