Danish Speaking Customer Service Representative Monday to Friday
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location:
Porto Portugal (On-site)
Start Date:
7 May 2026
Schedule:
Monday to Friday 08:00 17:00
Days Off: Saturday and Sunday
About the Role
We are currently hiring a Customer Service Representative for an exciting Cruise Line project. This role is ideal for Danish-speaking candidates who enjoy helping customers and want to work in an international and dynamic environment within the travel and hospitality sector.
Key Responsibilities
- Provide customer support in Danish via phone email and/or chat
- Assist customers with inquiries related to cruise bookings services and travel information
- Handle customer issues efficiently while ensuring high satisfaction
- Maintain accurate records of customer interactions
- Follow company procedures and quality standards
- Collaborate with internal teams when needed
Requirements
- Fluency in Danish (C1/C2 level)
- Good communication skills and customer-oriented mindset
- Ability to handle multiple tasks in a structured way
- Basic computer skills
- Previous experience in customer service is a plus
What We Offer
- Base salary paid over 14 months
- Performance bonus: 150 (paid over 11 months)
- Meal Allowance
- Stable MondayFriday schedule (no weekends)
- Opportunity to work in the travel and cruise industry
- Supportive and international work environment
Why Join
Join a global project in the cruise industry and build your customer service career while working in beautiful Porto one of Portugals most vibrant cities.
